Senior IT Manager

Schedule: Full Time, Monday to Friday 8:00am-4:30pm Pulse Vehicles, LLC (Pulse) owns a portfolio of leading ambulance and specialty emergency vehicle brands, including Demers Ambulance, Braun Industries, Crestline Coach, and Medix Specialty Vehicles. The company designs and manufacturers Type I, Type II, and Type III ambulances, as well as medium-duty custom emergency units for first responders across North America. Pulse employs approximately 1600 team members located across 4 manufacturing locations and 3 remount centers in the US and Canada. The company is forecasting $670M in revenue for 2026. For more information on the Pulse brands, visit: Braun Industries (Braun) was founded with a clear purpose: to support those who serve on the frontlines of emergency response. What began as a pattern shop under the vision of Charles J. Braun has grown into a trusted name in ambulance manufacturing—driven by innovation and a deep understanding of the EMS community. Early on, we recognized a critical need: ambulances built not just to transport, but to perform under pressure. When lives hang in the balance, equipment must be reliable. That insight shaped our mission and helped set a new standard in the industry. We are seeking a highly skilled Senior IT Manager to provide strategic leadership and operational oversight for IT and information systems at our Van Wert site. As a key member of the site’s Senior Leadership Team (SLT), this role ensures local IT strategies, systems, and operations align with both divisional priorities and the parent company’s enterprise standards. The Senior IT Manager will lead a high-performing IT team, oversee IT service delivery (including ERP, CRM, and manufacturing systems), and ensure cybersecurity, compliance, and system resilience. This is a strategic role for a forward-thinking IT leader who thrives on innovation, collaboration, and enabling business growth through technology.

KEY RESPONSIBILITIES

Partner with business leaders to identify and implement technology solutions that drive competitive advantage, enhance customer experience, and improve operational performance. Align local IT strategy with the parent company’s enterprise architecture, cybersecurity, and digital transformation initiatives. Lead IT service delivery to support daily operations, including ERP, CRM, manufacturing systems, and end-user technologies. Lead, mentor, and develop a high-performing IT team by setting goals, conducting evaluations, and supporting professional development. Manage division-specific IT projects and implementations, ensuring delivery on time and within budget. Oversee divisional IS tools, databases, and software solutions, collaborating with business leaders to ensure alignment with operational needs. Coordinate with vendors and IT service providers to optimize system performance and value. Implement IT policies, monitor compliance, and ensure data security, reporting accuracy, and disaster recovery preparedness. Analyze divisional processes and recommend IS solutions to improve productivity and operational efficiency. Provide technical leadership to IT support teams and training for end-users on IS tools.

QUALIFICATIONS

Bachelor’s degree in Information Technology, Computer Science, Business, or related field. Strong experience in IT & IS management, ideally 7–10+ years. Proven leadership and project management abilities. Proficiency with enterprise systems, ERP platforms, IT infrastructure, and cybersecurity. Strategic thinker with strong problem-solving and decision-making skills. Excellent communication and interpersonal skills with the ability to bridge technical and business needs. Preferred: Experience in a manufacturing or managed service provider environment. Core Competencies & Skills: Values that align with our culture: Customer Centric, Leadership, Integrity, Family Spirit, Excellence. Strategic mindset with a vision for innovation and continuous improvement. Ability to manage multiple priorities and deadlines. Strong analytical skills and attention to detail. Effective communicator with the ability to simplify complex IT concepts. Adaptability to evolving technologies and business environments. Strong accountability for IT security, compliance, and performance. #J-18808-Ljbffr Pulse Vehicles, LLC