Contract Monitor

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About Indiana Department of Correction (IDOC):We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism. To learn more about Indiana Department of Correction, click here. Role Overview: As a Contract Monitor, you will evaluates vendor performance against contract measures and serves as the liaison between facility Wardens and vendor staff across 24 correctional facilities and 10 parole districts statewide. Monitors are assigned to one of three regions and are cross‑trained to oversee all medical services. Some of the responsibility inclued:Audit vendor compliance (scheduled and ad hoc) across primary care, behavioral health/substance use, dental, pharmacy, and specialty services.Conduct health services critical incident reviews, investigate grievances, and inspect designated clinical areas.Participate in facility Medical Administrative Committee meetings and lead the health services portion of annual ACA program audits.Support statewide quality assurance activities and attend monthly administrative meetings with the vendor. Salary:The salary for this position traditionally starts at $59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are as follows:Establish and monitor program objectives, KPIs, and actions to achieve them.Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.Recommend and implement corrective action plans to solve program problems.Prepare reports for approval, including those for funding or implementation of services.Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.Ensure program requirements meet federal and state policies and grants compliance.Develop, train employees or agency consultants on program requirements and usage.Coordinate and deliver communication plans and communications.Serve on boards of directors and management committees.Serve on management committees or other governing boards.Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.What You'll Need for Success: Individuals in this role should minimally be able to articulate or demonstrate the following:Specialized knowledge in program subject matter obtained through experience and/or education. Extensive knowledge of provider agencies and their programs and services.Extensive knowledge of all source materials and references including federal and state laws governing the programs.Ability to develop and implement new principles and policies and discern any far-reaching implications.Ability to present to both internal and external customers, the public, government officials, and other stakeholders.Analyzing information and evaluating results to choose the best solution and solve problems.Ability to work effectively with a wide variety of stakeholders.Ability to prepare monthly finance and accounting reports to maintain program budget and grants.Ability to delegate work, set clear direction, and manage workflow.Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Individuals should have the ability to perform essential functions with or without reasonable accommodation.Supervisory Responsibilities/Direct Reports: This role may serve as a team lead for an assigned work group. Benefits of Employment with the State of Indiana:The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards Program: Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothersUp to 15 hours of paid community service leaveCombined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning access Equal Employment Opportunity:The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at View email address on click.appcast.io.