Clinical EMR Configuration / Business Analyst

Role: Clinical EMR Configuration / Business Analyst

Location: Nashville, TN(Onsite)

Type: Contract

Description:

• We are seeking a Clinical EMR Configuration / Business Analyst with strong clinical systems experience to support EMR configuration, QA, conversion workflows, and healthcare transformation initiatives, with a focus on WellSky implementations.
• This consulting role will play a key part in guiding clients through EMR conversion programs, ensuring configuration accuracy, driving process improvements, and collaborating across clinical, technical, and operational stakeholders.
• The ideal candidate brings strong analytical and consulting skills, stakeholder management capabilities, excellent communication, and the ability to think critically in fast-paced Agile environments while delivering measurable business value.

Day-to-Day Responsibilities:

• Lead end-to-end configuration and customization of WellSky EMR solutions, ensuring alignment with clinical, operational, regulatory, and business requirements.
• Perform detailed analysis of WellSky application modules, workflows, data structures, and configuration settings to support implementation, optimization, and conversion initiatives.
• Partner with client stakeholders to assess current-state clinical workflows, identify process improvement opportunities, and align EMR solutions with business objectives.
• Demonstrated experience in requirements gathering, stakeholder interviews, workshops, process discovery sessions, and documentation of business and functional requirements.
• Strong ability to perform current-state/future-state analysis, gap assessments, root cause analysis, and business process modeling.
• Experience creating and managing Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, acceptance criteria, process flows, and traceability matrices.
• Lead and support EMR configuration activities, ensuring alignment with clinical best practices, compliance requirements, and organizational transformation goals.
• Provide consulting support for WellSky conversion and implementation programs, including solution design validation, configuration governance, and deployment readiness.
• Facilitate requirements discovery workshops, stakeholder interviews, and solution design sessions to translate business needs into scalable EMR configurations.
• Drive quality assurance activities, including test strategy development, defect triage, validation planning, and client sign-off support.
• Advise clients on optimizing clinical workflows, operational efficiency, and user adoption through effective utilization of WellSky and related healthcare technologies.
• Collaborate with cross-functional teams including clinical SMEs, business leaders, technical architects, and operations teams to deliver end-to-end transformation outcomes.
• Leverage Azure DevOps to manage project backlogs, user stories, defects, testing artifacts, and delivery tracking while ensuring adherence to project governance standards.
• Participate in Agile ceremonies and provide consulting recommendations to improve delivery processes, team effectiveness, and project outcomes.
• Prepare and present executive-level status reports, risk assessments, solution recommendations, and implementation progress updates to client and leadership teams.
• Identify, analyze, and mitigate project risks, issues, and dependencies, providing proactive recommendations to ensure successful program delivery.
• Develop and maintain client-facing documentation including business requirements, solution design documents, process flows, gap assessments, and implementation roadmaps.
• Serve as a trusted advisor to clients by providing industry insights, healthcare technology best practices, and strategic recommendations for EMR transformation initiatives.

Basic Qualifications:

• 5+ years of hands-on WellSky EMR experience including solution configuration, implementation, workflow design, testing, deployment, and production support.
• Demonstrated expertise in configuring WellSky modules, clinical workflows, assessments, forms, care plans, security roles, user permissions, and reporting functionality.
• Strong executive, stakeholder, and client-facing communication skills, with the ability to effectively facilitate workshops, present recommendations, and influence decision-making.
• Proven track record of applying critical thinking, strategic problem-solving, and consulting best practices to drive successful healthcare transformation outcomes.
• 7+ years of experience leveraging Azure DevOps for Agile project delivery, requirements management, test coordination, defect tracking, and release governance.
• 7+ years of experience working in Agile environments, supporting large-scale healthcare implementations, system enhancements, and digital transformation initiatives.
• Extensive experience partnering with business, clinical, and technical stakeholders to gather requirements, define solution approaches, and translate business needs into scalable technology solutions.
• Ability to successfully manage multiple client priorities, deliverables, and project workstreams while maintaining a high standard of quality and stakeholder satisfaction