Clinical Program Assistant - Adult Intensive Teams - On Call

Clinical Program Assistant - Adult Intensive Teams - On Call

Compass Health is seeking a Clinical Program Assistant to support our Adult Intensive Teams located in Everett and Mount Vernon. If you're organized, professional, and thrive in a collaborative environment where every task supports client care, we'd love to meet you.

You'll play a key administrative role by supporting clinical and medical staff while helping ensure that our clients receive compassionate, well-coordinated care.

• Triage phone calls and greet clients in a friendly, professional manner
• Prepare reports, track service data, and maintain records
• Schedule meetings, prepare intake materials, and assist with correspondence
• Provide front desk coverage and assist with de-escalation when needed
• Ensure compliance with HIPAA and agency standards
• Support all office programs with general clerical tasks

Must be able to work Monday - Friday between the hours of 8:00am - 5:00pm

• High School Diploma or equivalent (AA or BA preferred)
• Experience in medical, mental health, or social services preferred

• Strong clerical and administrative skills
• Proficiency with Electronic Medical Records and Microsoft Office
• Exceptional communication, multitasking, and problem-solving
• Ability to work respectfully and calmly in high-pressure situations
• Positive, solution-focused attitude
• Ability to pass a background check

This position is based in a clinical office setting. Occasional lifting (up to 20 lbs) and frequent sitting, walking, and computer use are required. Reasonable accommodations available.

Compass Health is Northwest Washington's largest private, non-profit provider of behavioral health and substance use services. We've been serving Island, San Juan, Skagit, Snohomish, and Whatcom counties for over 110 years, offering a full continuum of care in outpatient, inpatient, and residential settings. We support not just our clients—but our employees—with a culture of growth, learning, balance, and belonging.

Compass Health is an Equal Opportunity Employer. We welcome applicants from all backgrounds, including those with lived experience.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.