Integration Engineer

Integration Engineer

WHAT YOU'LL DO

The Integration Engineer will leverage their technical expertise and problem‑solving skills to create meaningful solutions that bridge technology and the users who rely on it. This role will collaborate closely with clients to understand their unique needs and deliver integration solutions that meet and exceed expectations. The Integration Engineer will design and build applications to address gaps, ensuring system reliability, resiliency, and seamless functionality.

This position requires a strong background in software development, database management, and exceptional interpersonal skills to foster collaboration and troubleshoot challenges effectively.

HOW YOU’LL SPEND YOUR TIME

• Work closely with clients to understand their integration needs and requirements, and configure integrations to meet their needs
• Collaborate with internal teams to improve integration processes and tools
• Develop and implement integration solutions to connect clients’ learning platforms and student information with Ascend content and learning products
• Establish standardized Exchange data protocols between platforms to facilitate seamless integration functionality
• Develop and maintain comprehensive documentation for integration processes and provide training to clients and internal teams on best practices and troubleshooting techniques
• Manage technical debt list specific to integrations across multiple platforms
• Participate in pre‑sales calls to understand a prospective customer’s integration needs and support any technical discussions needed prior to onboarding

WHAT YOU'LL NEED

• Bachelor’s degree in computer science, information technology, or a related field preferred or equivalent professional work experience required. High school diploma or GED required
• 3+ years’ experience in software development and database management
• 3+ Years of experience working with relational database technologies (MySQL, MS SQL Server, etc.)
• 3+ years in .NET, Ruby or similar coding language, with experience in developing and integrating applications using these technologies
• Experience working directly with customers, and documenting requirements gathered in those discussions
• Strong understanding of integration techniques and best practices
• Excellent problem‑solving and analytical skills
• Effective communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Experience with API integrations and web services
• Knowledge of learning management systems (LMS) and educational technologies (i.e. SAML, LTI, etc.)
• Familiarity with data formats such as XML and JSON
• Proficiency in programming languages such as C#, Ruby, Java, or Python
• Understanding of security protocols and data privacy regulations

Seniority Level : Mid-Senior level

Employment Type : Contract

Job Function : Other

Industries : IT Services and IT Consulting

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