Entry Level Service Advisor

Entry-Level Service Advisor

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities, delivering a professional, transparent, customer-first service experience. We're growing our service department and want an Entry-Level Service Advisor ready to build a long-term career with a respected GM brand.

Michigan City, IN 46360 | Full-Time | Daytime Hours with Saturday Rotation | Competitive Pay + Performance Bonuses

Build Your Career, Not Just Another Job

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities, delivering a professional, transparent, customer-first service experience. We're growing our service department and want an Entry-Level Service Advisor ready to build a long-term career with a respected GM brand.

What You'll Learn

• Customer communication and relationship building
• Repair orders, GM dealership systems, and R&R
• GM service processes, warranty basics, and dealership operations
• How to present recommendations with clarity and confidence

What We Offer

• Paid training with a structured first 90 days, ongoing GM support, and hands-on mentorship
• Competitive base pay plus bonus opportunities
• Medical, dental, and vision insurance
• Paid time off and holidays
• Employee discounts on vehicle service and repairs
• A stable schedule, a supportive team, and recognition for great customer experiences
• A clear path: Service Advisor → Senior Service Advisor → Service Management

What You'll Do

• Welcome GM customers and help with their vehicle service needs
• Write and manage repair orders using GM dealership systems
• Communicate maintenance and repair recommendations clearly and professionally
• Provide timely updates and follow-up by phone, text, and video
• Work closely with GM-trained technicians to ensure accuracy and quality
• Maintain high customer satisfaction and CSI standards

What You Bring

• Strong customer service and communication skills
• A positive, coachable attitude and desire to learn
• Ability to multitask in a fast-paced environment
• Basic computer skills (R&R and GM systems training provided)
• Dependable attendance and professional appearance

No automotive experience? No problem. We hire for attitude, work ethic, and coachability, and we develop talent from within. Many successful Service Advisors started right where you are.

Apply today. We move quickly and want to meet you.