Emergency Medicine Associate Director of Operations

The Associate Director of Operations supports the Emergency Department Medical Director in providing the medical and administrative leadership necessary to deliver Patient-Centered care. Assists with the oversight of availability, timeliness and appropriateness of clinical services offered to each Emergency Department patient, while working to improve overall departmental performance. ESSENTIAL JOB FUNCTIONS Assist in the delivery of performance appraisals of the staff physicians and advanced practice providers (APP) in the Emergency Department. Cosign APP charts not seen by ED physician, as needed. Participate in quarterly (or more frequent) APP meetings to discuss process changes, practice guidance, and other related topics. Assist the Emergency Department Medical Director in complaint management. Act as administrative representative for process decisions regarding the clinical work environment. Chair special projects as designated by the Emergency Department Medical Director, attends hospital or group meetings as required by the project (examples: Trauma Committee, Disaster Committee, STEMI committee, Peer review Committee). Lead PI initiatives for improving MEC efficiency and improving door-to-provider times. In the absence of the Emergency Department Medical Director, manage personnel complaints in coordination with the Nursing Director. Attend monthly Emergency Department physician meetings, and chair them when requested by the Director. Assist in scheduling and monthly shift coordination, as needed. Serve as a partner role model and cover equitable share of open shifts. Supports and promotes the mission, vision, goals and decisions of USACS and its affiliates. Perform other duties as assigned by the Emergency Department Medical Director. Assumes the duties and responsibilities of the Emergency Department Medical Director for Emergency Department operations in his/her absence. KNOWLEDGE, SKILLS AND ABILITIES Assist in overseeing the availability, timeliness, quality and appropriateness of clinical services offered to the ED patients. Participate in hospital committees designed to improve ED care and perform committee responsibilities as assigned. Works with the Hospital to establish appropriate budgets and equipment requests. Assist in overseeing the proper collection, review and monitoring of data for the ED and solicit hospital collaboration to implement initiatives mandated by state and federal agencies. Act as a resource in the areas of billing, compliance, EMTALA and regulatory concerns in the ED. Assist in identifying staffing needs and support USACS recruitment and retention efforts. Assist in interviewing potential new staff and working with USACS in completing the credentialing process. Assist in orienting new Physicians and Advanced Practice Providers, as needed. Assist in monitoring morale and physician satisfaction levels, and teambuilding efforts. #J-18808-Ljbffr