Store Support Specialist

Job Description

Job Description

 

At the Furniture Mall, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Store Support Specialist! (What others would call a warehouse associate)

The BEST person for this role would be described as someone who enjoys working as a team to accomplish a common goal, loves to stay busy and is not afraid of lifting heavy objects. Our team is a well-oiled machine who strives to do our best to keep the store looking fresh and exciting for our guests.

If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. 

Position Title: Store Support Specialist

Reports to: Dock Manager  

Purpose of Position : The Store Support Specialist is responsible for keep inventory levels on the sales floor at a maximum. Assists the Visual Merchandiser with moving/arranging product on showroom floor. Responsible for all aspects of warehouse product flow, setting-up of product, wrap and store purchased product until customer pick-up or delivery. Responsible for housekeeping in warehouse and around store.

Job Type: Full-time or Part-time – Flexible schedules available for the right candidate 

Main Objectives:  

• Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws. 
• Remove sold product from floor, wrap and store until customer delivery or load product into customer vehicle for customer pickup. 
• Communicate daily or weekly as needed with the Visual Lead or Manager to coordinate efforts in prioritizing work for reading the floor for incoming merchandise. 
• Responsible for the clerical side of the warehouse operation documenting product receipt. 
• Receive and distribute and/or install parts that are ordered for repairing floor samples. 
• Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailer/dumpsters. Keep the backroom warehousing area neat and clean. 
• General cleaning, building maintenance and completing simple repairs 
• Complete and submit weekly warehouse checklist. 
• Work to reduce store warehouse operating expenses. 
• Maintain reliable attendance. 
• All other duties and special projects as assigned.

Qualifications:  

• Able to work in a team and communicate effectively with others
• Familiar with general warehouse functions 
• Familiar with and ability to use hand tools 
• Ability to use some industrial machinery 
• Must learn and use proper methods for lifting/stacking and leverage 
• Ability to learn and maintain strong product knowledge

Requirements:  

• Able to work some evenings and weekends
• Must be detail oriented
• Able to work in a team and communicate effectively with others
• Knowledge of basic computer functions
• Ability to manually unload and load product repeatedly from semi-trailers. 
• Maintain a valid driver’s license 
• Must be able to work in various environmental conditions
• Must be able to maintain balance and climb two to five feet on a stepladder in order to hang, change signs, and/or light bulbs.
• Must be able to work around various fumes, odors, chemical agents, and solvents.
• Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position

Education:  

• High School Diploma or equivalent required 
• Some college preferred  

Experience  

• 6 months working in warehouse environment preferred

Benefits: 

• Best work/life balance ratio of any comparable retail position
• Free Cookies, Custard & Coffee!
• Family-owned business with none of that corporate attitude
• Employee Discounts  

Full-time Benefits:  

• Medical, Dental & Vision insurance 
• 401K with Company Match
• Complimentary Life Insurance
• Vacation time
• Three paid holidays: Thanksgiving, Christmas, and Easter 
• Employee Discount

  Pay Range: $15-17 depending on individual qualifications and experience. 

We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.