Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Uncapped commission
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

THIS IS AN IN-OFFICE POSITION.

About Miranda Scurlock State Farm:
At State Farm, great things happen when our people work together to protect families and their belongings from life’s uncertainties. We understand that insurance can be overwhelming and complex, which is why we strive to make the process as simple and transparent as possible for my customers. Whether they are seeking coverage for your home, auto, business, or life, we are here to guide them through the various options available and ensure that they have the right protection in place.

As a full-time Insurance Account Representative, you will:

• Engage with active insurance shoppers via inbound/outbound calls, SMS, and more.
• Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm products.
• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Why Join Miranda Scurlock State Farm:
No Prospecting : Warm leads delivered directly to you
Career Growth : Develop your skills within a dynamic, supportive environment
Supportive Culture : Learn from best-in-class leaders and motivated teammates
Trusted Brand : Be part of a company with 100+ years of industry experience
Diverse & Reputable Product Suite : Sell from a wide portfolio that meets every customer’s needs

Requirements
At least 1 year of experience in sales or customer service (with a sales focus)
Active Personal Lines or Property & Casualty license in your state of residence (preferred)
If unlicensed, willingness to obtain a Property & Casualty and Life & Health license 
High school diploma or GED required
Receptive to feedback and performance coaching
Strong communication, critical thinking, and multitasking skills
Competitive, highly self-motivated and enjoys being rewarded for your efforts
Able to work independently and hold yourself accountable for your performance
Ability to navigate multiple computer systems simultaneously
Compensation: $45,000.00 - $65,000.00 per year