MS Dynamics 365 Program Manager

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MS Dynamics 365 Program ManagerRole SummarySenior Program Manager leading endtoend delivery of Microsoft Dynamics 365 CECRM transformation programmesResponsible for governance stakeholder alignment and value realisation across largescale enterprise deploymentsActs as bridge between business stakeholders solution architecture and delivery teamsKey ResponsibilitiesLead endtoend programme delivery for D365 implementations Sales Customer Service Field ServiceDrive programme governance includingSteering committee reportingRAID tracking Risks Assumptions Issues DependenciesFinancials timelines and scope controlManage multivendor global delivery teams onshoreoffshore modelCollaborate with business stakeholders to defineTransformation roadmapRelease plans and prioritisationBusiness value KPIsEnsure alignment with enterprise architecture and integration landscape ERP CPQ middlewareOversee solution design validation and ensure adherence to best practicesDrive UAT planning cutover strategy and hypercare supportEnsure compliance with security data governance and regulatory requirementsManage client communication and executive reportingMandatory Skills Experience1218 years of experience in enterprise programme deliveryStrong background inMicrosoft Dynamics 365 CECRMLarge transformation programmesProven track record of managing 3M multicountry programmesExperience inAgile Hybrid delivery modelsGovernance frameworks PMO risk complianceStrong stakeholder management acrossBusiness leadershipIT and architecture teamsPreferred SkillsExperience in manufacturing domain relevant to ClariosExposure toERP integrations SAPOracleCPQCLM ecosystemsFamiliarity withAzure services and integration patternsData migration and master data managementSoft Skills LeadershipExecutive communication and stakeholder influencingStrong decisionmaking under ambiguityConflict resolution and team leadershipAbility to drive outcomes in globally distributed teamsIndicative DeliverablesProgramme roadmap and governance frameworkWeekly and monthly executive dashboardsRAID logs and mitigation plansRelease plans and cutover strategyPostgolive stabilisation and value tracking

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