Retail Customer Service Representative

Job Description

Job Description

Customer Service Coordinator

Are you a people person who enjoys helping others? We're seeking a Customer Service Coordinators to support customers after the sale by answering questions, scheduling service appointments, and ensuring every request is handled accurately and efficiently. This is an excellent entry-level opportunity with a stable schedule, great benefits, and room for growth.

Pay: $17/hr

Schedule: 1st and 2nd Shifts available

Temp-to-hire 90 days with possibility of direct hire.

Responsibilities:

• Answer customer calls and emails regarding service requests and general inquiries
• Schedule appointments and coordinate with technicians and service teams
• Review service paperwork and work orders for accuracy
• Document customer interactions and updates in company systems
• Communicate with customers and internal departments to ensure timely service
• Escalate issues when needed to ensure customer satisfaction

Qualifications:

• High school diploma or GED
• Customer-facing experience preferred
• Strong communication and organizational skills
• Comfortable using Microsoft Office and computer systems
• Ability to multitask and work in a fast-paced environment
• Call center or scheduling experience is a plus

Benefits:

• Health insurance
• Vision insurance
• Dental insurance
• Entry-Level Opportunity with Growth Potential

If you feel you have the above qualifications, please apply!

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)