Seasonal Server

Job Description

Job Description

Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company . As the fourth largest craft brewery by volume in the United States, our beers and cider are built by our people, who are bound together by a devotion to our products and customers.

 
SUMMARY

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. Brewery Ommegang is located at 656 Co Hwy 33, Cooperstown, NY 13326.

DUTIES & RESPONSIBILITIES  

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided. Address wobbly tables and tidy up floors
• Discusses the menu and beer options
• Answers questions regarding the menu
• Takes food and beverage orders and delivers them to the kitchen (input into POS)
• Communicate food orders to chefs and pay attention to priorities and special requests (e.g. food allergies) 
• Delivers food, beverages, condiments, and other requested items to customers
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen
• Collects plates and clears the table as customers finish their meals
• Prepares customers’ checks and collects payments
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
• Heavy cleaning post service

KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED  

• Excellent interpersonal and customer service skills
• Well-organized with ability to take and place food and beverage orders accurately
• Ability to operate point-of-sale systems
• Must be at least eighteen years of age
• Previous experience as a server preferred
• Must successfully complete restaurant’s training course
• TIPS training (provided)
• Embrace the Duvel Moortgat values: Passion, Quality, Sustainability, & Integrity

  OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS  

• Prolonged periods walking or standing
• Must be able to work days, nights, weekends, and/or holidays as needed
• Must be able to bend, stoop, and wipe frequently
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
• Ability to remain calm and professional in a fast-paced work environment

This is a tipped position.