Front Desk Supervisor - Amara Cay

Overview Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Key Responsibilities Supervise front desk operations, including check‑in, check‑out, and guest services Lead and motivate the front desk team to provide exceptional customer service Handle guest inquiries, concerns, and special requests in a professional and efficient manner Train and onboard new front desk staff members Ensure accuracy and completeness of guest reservations and billing information Collaborate with other departments to resolve guest issues and enhance guest experiences Maintain a clean and organized front desk area Monitor and maintain compliance with hotel policies and procedures Join our team as a Front Desk Supervisor and take your hospitality career to new heights. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests. Qualifications Prior cash handling experience necessary High School graduate or G.E.D. equivalent Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Six months Front Desk experience Strong computer skills Flexible schedule including nights and weekends Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify. #J-18808-Ljbffr