Customer Service Representative I
$19.8 - $24.12 per hourFrontier Behavioral Health
- # Customer Service Representative IApply: Spokane, WA, USA: Full time: Posted 2 Days Ago: R-202600025Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!***WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?**** At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.* Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.* At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.* Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.The Customer Service Representative (CSR) will support and promote FBH’s vision and mission to enhance and change lives. The CSR greets customers, checks customers in for their appointments. The CSR performs duties that support the clinical team such as centralized scheduling, appointment confirmation and back fill management; maintaining high levels of verbal and written communication with customers, staff and community partners. The CSR is an integral part of each clinical team and is cross-trained to work at any FBH location as needed. The CSR provides a warm, welcoming and professional environment while enhancing the quality of client care by providing support that optimizes clinical productivity and assists customers in their recovery and wellness.**ESSENTIAL DUTIES & RESPONSIBILITIES includes but are not limited to the following:*** Greet each customer whether by phone or in person, in a warm, welcoming and professional manner.* Provide support for clinical staff to maximize their ability to provide direct care and improve efficiencies to maximize customer service.* Manage the Confirmation Process which involves scheduling for Prescribers and clinicians.* Manage the Back-Fill process to maximize the availability of direct care for customers.* Check customers in for appointments using the electronic health record.* Maintain the appearance of the waiting room by ensuring the environment is clean, organized, flyers stocked, etc.* Ensure that all visitors are promptly attended to.* Demonstrate a positive attitude and efforts toward meeting the needs of internal and external customers.* Effectively utilize customer service and motivational interviewing skills to promote appropriate customer-centered care and to promote a safe and welcoming environment.* Demonstrate flexibility in responding to change and in working with diverse groups and individuals.* Demonstrate promptness and reliability in attendance, work deadlines and in performing tasks. Complete all assignments without prompting.* Provide coverage CRS coverage at any FBH location in the Spokane area as requested, (e.g., AOP, IOP, Valley, Main Center, Child & Family, Elder Services, Crisis Response Services, PBX switchboard and Physician Appointment Scheduling).* Participate in team meetings.* Demonstrate a positive, solution-focused perspective towards organization goals and when working with co-workers and supervisors.* Support and encourage a harmonious working relationship within and between departments.* Other duties as assigned.***QUALIFIED CANDIDATES WILL HAVE:*****REQUIRED:*** High school graduate or equivalent.* Customer Service experience.**PREFERRED:*** Two years general office experience desired.**KNOWLEDGE, SKILLS & ABILITIES:*** Must possess excellent communication skills including the ability to send and receive oral and written messages, in a clear, positive, prompt and appropriate manner, while maintaining customer confidentiality.* Must be able to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude and empathy.**PHYSICAL, SENSORY & ENVIRONMENTAL:**The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.* Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day.* May be required to lift 10 - 20 pounds.* Work may be performed out of office and travel may be needed to outside areas.* Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.**PAY RANGE** (Hourly/ Non-Exempt):* Customer Service Representative I - $19.80 - $24.12* Customer Service Representative II – $21.89 - $26.65* Customer Service Representative III - $24.05 – $29.29**All pay is based on longevity at Frontier Behavioral Health, thus the starting pay is as follows:*** Customer Service Representative I - $19.80* Customer Service Representative II – $21.89* Customer Service Representative III - $24.05**Our Benefits and Perks are Amazing!*****WE BELIEVE IN WORK LIFE BALANCE:**** **Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!*** **Plus 9 Paid Federal Holidays!*** Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.* Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.***BENEFITS:*** Medical, Dental and Vision* Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.* Flexible Spending Accounts* Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.***PERKS:*** * **Signing Bonus!*** No-cost licensure supervision for those pursuing clinical licensure.* Federal and State Loan Forgiveness Program for qualifying Programs.* Reimbursement of License/Certification application fee that is required for the position.* Free Employee Assistance Program* Staff Discounts at various FBH partners throughout Spokane!***Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.***
- J-18808-Ljbffr Frontier Behavioral Health
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Representative I in Brooklyn, NY vacancy
$18 - $19 per hour
...Center (New Jersey Residents) (WFH) opportunities are available for customer-focused professionals who reside in New Jersey and are ready to... ...role is ideal for candidates with 1 to 2 years of customer service or call center experience who enjoy helping callers, solving...SuggestedHourly payContract workTemporary workImmediate startRemote workWork from homeAppleOne Employment Services
Jersey City, NJ1 day ago$25 - $30 per hour
...Customer Service Representative with Trucking or Logistics Experience My name is Bill Stevens, and I have a new twelve month plus Customer Service Representative opportunity available for a major firm located in Kearny, New Jersey that could be of interest to you, please...SuggestedHourly payFull timeWork at officeShift workPRI Technology
Kearny, NJ1 day ago$20 per hour
...savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer...SuggestedHourly payFull timeLocal areaVisa sponsorshipFlexible hoursShift workNight shiftWeekday workSPECTRUM
Flushing, NY8 hours ago$20 per hour
...savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer...SuggestedHourly payFull timeLocal areaVisa sponsorshipFlexible hoursShift workNight shiftWeekday workSPECTRUM
Flushing, NY8 hours ago$25 - $30 per hour
...Customer Service Representative with Trucking or Logistics Experience Do you have the right skills and experience for this role Read on to find out, and make your application. My name is Bill Stevens, and I have a new twelve month plus Customer Service Representative...SuggestedHourly payWork at officeShift workPRI Technology
Kearny, NJ3 days ago$10k
...Company Description Job Description Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a single point of entry for all...Work at officeWork from home2 days per weekCity of New York
Long Island City, NY13 hours ago- ...provide client feedback, and ensure solutions remain competitive and market-relevantDevelop working knowledge of adjacent products and services — including payments, blockchain, and APIs — to identify and support cross-sell opportunities that complement liquidity...
JP Morgan Chase
Jersey City, NJ2 days ago $750 per week
...for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a... ...Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job... ...set appointments for sales, and gauge customer satisfaction Answer customer internet inquires...Hourly payLocal areaFlexible hoursShift workNapleton Nissan Defunct
Brooklyn, NY4 days ago- ...position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between... ...strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure...Permanent employmentFull timeFlexible hoursNight shiftWeekend workAfternoon shift
Midwood EMS
Brooklyn, NYmore than 2 months ago $45.76k
# Inbound Sales Representative (Remote/Eastern Time)A Place For MomRemoteUnited StatesSalesPosted Oct 5, 2026As an Inbound Sales Representative... ...consultation calls with families • Educate families on customized senior care options, and work to find the senior living communities...Hourly payWork at officeRemote workHome officeShift workWeekend workAfternoon shiftCoinscapture
Brooklyn, NY2 days ago$15 per hour
...providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural... ...Full-time What You’ll Do As a Customer Service Representative, you’ll be the first point of contact for customers—helping...Hourly payFull timeLocal areaRemote workMonday to Friday- ...The Inbound Sales Representative is responsible for handling incoming inquiries and leads, converting... ...them into sales by understanding customer needs, providing solutions, and... ...comprehensive details about solutions and products/services, addressing customer inquiries...Work at office
Rlglobal
Brooklyn, NY4 days ago $20 - $22 per hour
...Retail Lead Generators to promote HVAC services inside national home improvement stores... ...full-time schedules. The role focuses on customer engagement, lead generation, and... ...consultations or tune-ups. As an in-store Sales Representative and Lead Generator, you’ll educate...Full timePart timeFlexible hoursAksarben Heating, Air Conditioning, Plumbing
Brooklyn, NY4 days ago$20 per hour
...monitors and leverage computer-based resources to find answers to customer questions Detail and gather information/notes taker to... ...efficiently to minimize wait times while providing high-quality customer service. All other duties as assigned by the manager. Who you are...Hourly payWork at office$28 - $30 per hour
...following: Prepare, generate, and send accurate invoices to customers and partners in a timely manner. Maintain detailed records... ...status. Collaborate with internal teams (sales, customer service, finance) to resolve billing issues. Perform cash receipt...Hourly payFull timeWork at officeRemote workFlexible hoursSmcp
Wall Street, NYa month ago$15 per hour
Sales Representative At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service . Why Join Us? Starting pay: $15/hour + uncapped commission 3 Weeks of...Daily paidApprenticeshipLocal area- ...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...for motivated Remote Call Center Sales Representatives to join our growing team. If you have a...Remote jobFull timeContract workTemporary workCasual workWork at officeLocal area
$70k - $80k
...reconciliations, resolving billing discrepancies, maintaining customer account records, and ensuring timely payment. Reporting to... ...engineering, architecture, construction, or project based professional services is required. About Pure Power Pure Power is an...Full timeContract workWork at officeRemote workPure Power Engineering
Hoboken, NJa month ago$15 - $32.31 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Title: Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description This role is for a talented and competitive, full-time...Hourly payFull timeTraineeshipWork experience placementLocal areaRemote workHome officeMonday to Friday- ...Sales Development Representative (SDR) Location: New York, NY or New Jersey Experience Level: Mid-Level (1–3 years) Reports to: VP of Sales Employment Type: Full-Time, In-Office Company Profile We are a premier global provider of computer vision and...Full timeWork at office
AJ Group
Jersey City, NJ1 day ago $70k - $100k
...powers America's core businesses. Our customers are small and medium sized businesses... ...manufacture and supply the goods and services that keep this country running. Their financial... ...the Role As a Sales Development Representative, you'll be the first voice a prospect...Work at officeNickel
Brooklyn, NY3 days ago- ...for an accommodation or an alternative application process. Call Center Representative Full Time Hourly CLER & OTH ADM New Orleans, LA, US 4 days ago Requisition ID: 2309 Ascension DePaul Services CORE VALUES: Service of the Poor - Employee demonstrates generosity of spirit...Hourly payFull timeWork at office
- # Call Center Representative (3404)HeartPlace PLLC - Dallas, TX 75248## OverviewPosition TypeFull TimeEducation LevelHigh School Diploma... ...Accredited Institution. • Minimum 3 years of experience in customer service. • Current valid state driver's license and required...Monday to Friday
- Job Title: Call Center Representative Department: Clinical - Operations Reports to: COO FLSA... ...to the appropriate care team, service, or resource by performing the following... ...equivalent required. 1+ year of call center, customer service, or medical office/scheduling...Contract workWork at office
- Description The Call Center Representative is responsible for providing exceptional service to members by handling incoming calls in a professional, efficient, and... ...preferred. Minimum of one (1) year of customer service or financial institution experience preferred...Work at office
- ...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...a Remote Call Center Customer Service Representative and help us deliver outstanding support...Remote jobFull timeTemporary workCasual workWork at officeLocal areaWork from homeHome officeShift workAfternoon shift
- Seasonal Bilingual Call Center Representative Job Category : Staff Requisition Number : SEASO001123 Full-Time On-site Locations Showing... ...Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service...Full timeSeasonal workImmediate startFlexible hours
$18 - $25 per hour
...LevelHigh SchoolTravel PercentageNoneCategoryCustomer Service## Description**Position:** Call Center Rep Level 1... ..., etc.***Primary Function:**The Call Center Representative Level I provides exceptional and consistent customer service to all customers calling UCHC‘s Call...Hourly payPart timeMonday to Friday- ...time Description Job Title: Call Center Representative Location: Hybrid Remote in Louisville,... ...and immunology care. Our comprehensive services include: Allergy and asthma evaluation... ...preferred Excellent communication and customer service skills Physical Demands The...Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayShift work
$16.93 - $25.39 per hour
Description Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening...Full timeTemporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative I. Be the first to apply!
Related searches
- inside customer service representative Brooklyn, NY
- customer service rep remote Brooklyn, NY
- airport customer service agent Brooklyn, NY
- bilingual customer support specialist Brooklyn, NY
- lead customer service representative Brooklyn, NY
- client experience specialist Brooklyn, NY
- customer service associate Brooklyn, NY
- customer success specialist Brooklyn, NY
- virtual customer service advisor Brooklyn, NY
- hospital customer service representative Brooklyn, NY