Business Systems Analyst

Oracle Fusion Solution Analyst For Supply Chain & Manufacturing

Cisco IT is a transformation engine enabling people to do the best work of their lives! Our vision is to be loved as the world's best IT organization. We lead with user experience, accept agile ways of working, drive engineering efficiency, and deliver with Cloud first, shift left, AI powered technology.

The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery. Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations. We empower data-driven decisions that enhance efficiency, reduce costs, and improve overall operational agility.

What you'll do:

The Oracle Fusion Solution Analyst for Supply Chain & Manufacturing is responsible for designing, configuring, and optimizing Oracle Fusion Cloud SCM modules—specifically Inventory, Order Management, Manufacturing, Planning, Procurement, and Costing. This role partners with business stakeholders, architects, and technical teams to deliver scalable, high‑quality solutions that support global supply chain operations, manufacturing processes, and enterprise transformation initiatives.

Key responsibilities will include:

Solution Design & Configuration

• Translate business requirements into functional designs across Fusion SCM modules.
• Configure Oracle Fusion setups for Inventory, Manufacturing, Work Definitions, Cost Management, OM, Procurement, and Planning.
• Participate in the design end‑to‑end flows: Order‑to‑Cash, procure‑to‑Pay, Plan‑to‑Produce, and Cost‑to‑Report.

Business Process Optimization

• Analyze current supply chain and manufacturing processes; identify gaps and improvement opportunities.
• Recommend best‑practice configurations aligned with Oracle Cloud capabilities.

Implementation & Enhancements

• Lead module configurations, testing cycles (SIT/UAT), and production deployments.
• Support quarterly Oracle Cloud updates—impact analysis, regression testing, and rollout.

Cross ‑Functional Collaboration

• Work closely with manufacturing, supply chain, logistics, procurement, finance, and IT teams.
• Collaborate with technical developers for integrations, extensions, and reports.

Production Support

• Troubleshoot functional issues, perform root‑cause analysis, and drive resolution.
• Manage service requests (SRs) with Oracle Support and ensure timely closure.

Documentation & Governance

• Create User stories, acceptance criteria and test scenarios
• Create functional design documents (FDDs), configuration workbooks, test scripts, and SOPs.
• Ensure compliance with IT controls, audit requirements, and change management processes.

Data & Reporting

• Support data migration activities—templates, validation, reconciliation.
• Work with BI teams to define OTBI, BIP, and dashboards for SCM and manufacturing KPIs.

Minimum Qualifications

• 5+ years of experience in Oracle Fusion Cloud SCM or E‑Business Suite SCM.
• Functional configuration in Fusion OM.
• Order Management parameters and orchestration rules
• Ability to write functional specifications for; REST/SOAP integrations, BIP/OTBI reports, FBDI templates and Redwood UI and security/privilege concepts.

Preferred Qualifications

• Experience with Oracle Fusion Planning, Quality, Maintenance, or IoT modules.
• Understanding of Oracle Cloud architecture, security roles, workflows, and approval rules.
• Strong process mapping skills (Visio, Lucidchart).
• Oracle Fusion Order Management (OM) - order capture, orchestration, fulfillment, scheduling, shipping, invoicing, Order holds, cancellations, revisions, splits and substitutions.
• Sales Orders, Transfer Orders, Back-to-Back Orders, Drop Ship, Order orchestration & fulfillment lines, Pricing, availability, promising and scheduling, Shipping execution and integration with WMS
• Return Material Authorization (RMA) - Return orders, return types, receiving, inspection, disposition, credit/refund flows
• RMA orchestration and fulfillment, Partial and multiple line returns, return shipping and receiving integration, RMA impact on inventory, costing and financials
• Exposure to multi‑cloud integrations (OCI/AWS).
• Understanding of B2B/A2A integrations (Oracle Integration Cloud, EDI, B2B gateways, WMS ERP integrations).
• Experience with Project Management tools like Jira, Monday.com and Smartsheets.
• Experience with global supply chain operations, multi‑org setups, and master data governance.
• Excellent communication and stakeholder management.
• Familiarity with AI-Enabled Productivity and Planning Tools.