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Remote Help Desk Analyst - Child Services Support

S-R-International-Inc

Columbus, OH
  • Remote job

S-R-International-Inc is seeking a Help Desk Analyst to deliver Tier 1 technical assistance and program support for statewide child-serving systems. You will assist providers and county staff with navigating platforms, resolving issues, and ensuring secure access in line with program policies. Key duties include handling inquiries via phone, email, and live chat; guiding system usage, addressing payment questions, and reporting defects; and contributing to training materials and user guidance #J-18808-Ljbffr S-R-International-Inc

Vacancy posted 2 days ago
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