Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my legacy agency in 2021 and expanded with a second office in 2023. Today, we’re proud to have a team of 20 team members who work together with a shared mission and a strong commitment to serving our customers and community at a high level.

I’ve been with State Farm for 19 years and previously served as an agency manager and sales leader. Before State Farm, I worked as a stock broker, which helped shape my competitive mindset and focus on performance. I attended Austin College, played both baseball and football, and was honored to be inducted into the Hall of Fame. I’m also a lifelong Texoma resident, and State Farm runs in the family — my mom was an agent for 35 years.

Giving back is a major part of who we are. Across both offices, we participate in 50+ community events every year, and we take pride in showing up consistently and making an impact. Our office motto is simple but powerful: know, care, educate, and serve — each other and our community. We believe in always serving, always improving, and always striving to be the best.

For our team, we offer life insurance, PTO, 401k, health benefits, work-life balance, and licensing reimbursement. Our culture is competitive, high-energy, and growth-driven, and we’re looking for team members who bring strong character, a great attitude, and a relentless work ethic. If you’re someone who cares about people, wants to win, and is never satisfied with “good enough,” you’ll fit right in here.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jake Shockley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.