Ecommerce Specialist

Job Title: Ecommerce Specialist, Lol

Location: Las Vegas, Nevada

Reports To: Sr. Director of Marketplaces

Position Overview:

The Ecommerce Specialist supports the day-to-day execution of Lols digital commerce operations across owned and marketplace channels. This role helps coordinate promotional planning, email and SMS execution, site updates, and marketplace support to deliver a consistent brand experience and drive online sales. The ideal candidate would be comfortable working with a paid media agency to support google & meta.

Working closely with the Sr. Director of Marketplaces and cross-functional partners, this person helps maintain the promotional calendar, supports marketplace content and operations, and assists with merchandising across DTC, Amazon, TikTok Shop, and other digital touchpoints. This is a hands-on role for someone who is highly organized, detail-oriented, and excited to build experience across ecommerce operations, digital marketing coordination, and cross-channel merchandising.

Key Responsibilities

Promotional Planning and Calendar Support

• Support the promotional calendar across DTC, Amazon, and TikTok Shop in coordination with marketing and merchandising teams.
• Help coordinate seasonal launches, sales events, and capsule drops by tracking timing, creative assets, and offer details.
• Monitor promotional results and compile basic performance recaps for leadership.

Email and SMS Coordination

• Partner with marketing and creative teams to help execute email and SMS campaigns that support product stories, seasonal themes, and brand moments.
• Coordinate campaign calendars, asset deadlines, and trafficking details to keep sends on time and on brand.
• Support segmentation and lifecycle messaging efforts to improve engagement and repeat purchase.

Marketplace Operations

• Assist with day-to-day Amazon and TikTok Shop operations, including listings, content updates, promotions, and inventory coordination.
• Help maintain storefront presentation, A+ content, and product detail quality.
• Track marketplace performance and flag issues or opportunities to the Sr. Director of Marketplaces.

Site Merchandising and Content

• Manage routine site merchandising tasks such as collection updates, product placement, and content refreshes.
• Support product uploads, launch timing, and QA in partnership with creative and tech teams.
• Monitor site performance and share observations with leadership.

Cross-Channel Merchandising Support

• Help maintain a consistent merchandising approach across DTC, Amazon, TikTok Shop, and wholesale touchpoints.
• Coordinate product launches and content rollouts so customers experience a unified Lol brand across channels.
• Support assortment alignment and product availability with merchandising and planning partners.

Cross-Functional Coordination

• Work closely with marketing, design, planning, and customer service to keep digital priorities aligned.
• Track deliverables, deadlines, and follow-ups across multiple workstreams.
• Serve as a reliable point of coordination to help ensure consistency of voice, visuals, and offers.

Qualifications

• 3-5 years of ecommerce, digital marketing, merchandising, or marketplace experience, preferably in fashion, apparel, or a brand-led consumer business.
• Experience supporting email/CRM platforms such as Klaviyo or Attentive, and familiarity with Shopify.
• Exposure to Amazon Seller/Vendor Central and/or TikTok Shop preferred.
• Strong project coordination skills and comfort managing multiple deadlines and stakeholders.
• Strong written communication and an eye for brand voice, storytelling, and detail.
• Organized, collaborative, and proactive, with a willingness to learn and grow in a fast-paced ecommerce environment.
• Interest in fashion, lifestyle brands, and modern digital shopping behavior.

Nice to Have

• Shopify Plus experience.
• Basic reporting or analytics experience using ecommerce or CRM data.
• Exposure to email segmentation, campaign trafficking, or marketplace content optimization.