Assistant Store Manager

Job Description

Job Description

The Opportunity

The Assistant Store Manager is a key member of the US Commercial team and provides critical support to the Store Manager in leading daily store operations, driving sales performance, and delivering exceptional customer experience.

This role supports team development, operational excellence, and overall store success while ensuring company standards, safety, and customer service expectations are consistently met.

The Assistant Store Manager plays an important role in maintaining a high-performing and customer-focused store environment.

Key Responsibilities

• Support the Store Manager with daily store operations, workflow management, and team performance
• Assist with training, scheduling, coaching, and supervising store team members
• Serve as acting manager when the Store Manager is unavailable
• Deliver exceptional customer service and resolve customer concerns while supporting sales goals
• Help execute sales initiatives and achieve store performance targets
• Support inventory management, product replenishment, receiving, and inventory counts
• Maintain merchandising standards and ensure products are properly displayed
• Assist with cash handling, register operations, financial reporting, and reconciliation activities
• Ensure compliance with company policies, safety standards, and operational procedures
• Maintain a clean, organized, and safe store environment

Qualifications

• 1–3 years of retail store experience required
• High school diploma or equivalent required
• Previous retail management or outside sales experience preferred
• Strong leadership, communication, and customer service skills
• Paint, coatings, or related product knowledge preferred
• Ability to work flexible hours and shifts (minimum 45 hours per week)
• Valid driver’s license required
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
• Proficiency with Microsoft Office Suite and internet-based applications

Success Factors

The ideal candidate demonstrates:

• Strong customer focus and understanding of market needs
• Ability to motivate and support team members to achieve results
• Strong attention to detail with the ability to manage daily operations
• Positive, energetic, and responsive approach in a fast-paced environment
• Ability to learn quickly, accept coaching, and work collaboratively
• Commitment to achieving sales goals and delivering outstanding customer experience

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).

The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.