Game Day Operations Intern

Job Description

Lancaster Inferno is seeking a Game Day Operations Intern for their upcoming season which takes place from May-July 2025.

This is a part time seasonal position - Must be available for all home games between May-July. A total of 12-14 games, including regular season and potential playoff games. Most games take place on the weekends, but other games may occur during the week.

The First Team's Game Schedule is:


May 24 @ 7:00PM | Penn Medicine Park/Clipper Magazine Stadium (Lancaster, PA)

June 7 @ 6:00PM | Penn Medicine Park/Clipper Magazine Stadium (Lancaster, PA)

June 14 @ 7:00PM | Penn Medicine Park/Clipper Magazine Stadium (Lancaster, PA)

June 21 @ 7:00PM | Penn Medicine Park/Clipper Magazine Stadium (Lancaster, PA)

June 28 @ 7:00PM | Penn Medicine Park/Clipper Magazine Stadium (Lancaster, PA)

Playoff Dates (team must qualify to advance):
July 3-5, July 10-12, July 17-29

The USL Academy Schedule - TBA Soon

U23 Game Schedule - TBA soon (4 Home Game Dates)

This is an unpaid position in exchange for college credit and/or professional experience. If applicant is a resident of Pennsylvania, there may be an opportunity to apply for a paid internship via PA Career Link (must be qualified applicant - no guarantee for approval by their organization).

Duties and Responsibilities

• Attend All Home Games.
• Assist in set-up and tear-down of all aspects of the facility on game days.
• Set-Up and Tear-Down game day 'box office.'
• Manage ticket sales to walk-up fans & scan pre-purchased tickets.
• Track all tickets, coupons, vouchers, and promotions.
• Distribute game-day programs and handouts (if applicable).
• Sell Lancaster Inferno merchandise.
• Balance all income from ticket and merchandise sales at the end of the game for review.
• Suggest, lead, and/or participate in additional promotional activities to increase ticket sales.
• Provide a high level of friendly customer service.
• Assist with pre-match and halftime activities to assure the match starts and resumes at the designated times.
• Assist in set-up and tear-down of partner event tables and banners.
• Work with match day vendors and sponsor activation groups.
• Assure compliance with the game timelines and game day information.
• Ensure all aspects of the USL W League Minimum Standards for home games are met.
• Follow the Game Day Timeline provided by the Director of Operations.
• Act as away team liaison: welcoming away teams to the facility and providing hospitality to visiting referees, coaches, and fans.
• Other duties/responsibilities as assigned.

Qualifications

Ability to pass comprehensive background check. Attend and pass SafeSport training.

• Friendly, customer-driven attitude.
• Be able to lift at least 50 lbs
• Flexible and comfortable in a fast-paced working environment
• Sound knowledge of the United States pre-professional soccer landscape.
• Enthusiasm for the team, sports, and women's soccer.
• Successful prior promotional leadership is highly desired.
• Spanish language skills are a plus.

Application Instructions

Please submit the following:

• Resume
• References (3)
• Cover Letter

About Lancaster Inferno

Founded in 2008, Lancaster Inferno fields a women's pre-professional soccer team that competes in the USL W League. The First Team roster is composed of players who want to pursue their professional aspirations and features current/post college players and former professionals.

The Inferno is committed to providing a complete pathway from youth to pre-professional soccer. In addition to the pre-professional team, Inferno fields U20/U23 women's teams during the summer months, and youth travel teams from the U9-U19 age groups year-round (Lancaster Inferno FC). Lancaster Inferno FC is the only all-girls travel soccer club in Pennsylvania that provides a player pathway from youth to pre-professional.

About the United Soccer League (USL)

The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.