Chief Information & Technology Officer

Chief Information & Technology Officer (CITO)

First Neighbor Bank (FNB) has proudly served our customers for more than 135 years. Owned and operated by local neighbors, FNB combines the values of relationship-driven, "first-name-basis" banking with a commitment to safe, sound, and innovative financial services. With locations in Arthur, Casey, Charleston, Greenup, Mattoon, Neoga, Newman, Paris, and Toledo, Illinois, FNB remains deeply committed to our community-focused mission and small-town values, while serving the personal and business financial needs of our current and future customers. As a community bank, we believe strong relationships are the foundation of financial success for our employees, our clients, and our community.

We're seeking a Chief Information & Technology Officer (CITO) to provide strategic leadership for the Bank's enterprise-wide information systems, cybersecurity, and IT operations. Reporting directly to the CEO, this on-site leadership role based in Toledo, IL, partners closely with senior management and the Board of Directors to ensure technology initiatives support regulatory compliance, operational excellence, and the Bank's long-term vision. The ideal candidate is a proactive, forward-thinking technology leader with strong banking or regulated-industry experience and a deep understanding of cybersecurity and IT governance.

Responsibilities

• Serve as a strategic partner to the CEO and leadership team, providing vision and leadership for IT and data security initiatives, policies, procedures, and programs.
• Direct and oversee the Bank's enterprise-wide information systems, IT operations, and cybersecurity and loss mitigation activities.
• Manage and provide oversight of the third-party Managed Services solutions provider and other vendor relationships, including due diligence and ongoing review of critical and high-risk IT security programs.
• Develop and guide the technical IT architecture strategy in maintaining infrastructure, budgeting and enhancement.
• Research, monitor, and analyze industry trends, emerging technologies, and IT performance to guide innovation and continuous improvement.
• Proactively engage stakeholders at all levels of the organization to understand business needs, identify process inefficiencies, and evaluate opportunities to drive operational efficiency.
• Design and implement operational technical solutions for clear business value.
• Develop, maintain, and ensure compliance with information security policies, procedures, audit requirements and standardized access controls to ensure users have appropriate and secure systems permissions.
• Prepare and manage the IT budget, ensuring cost-effective technology investments and resource allocation.
• Oversee disaster recovery and business continuity planning, including regular updates, testing, and communication.
• Lead, mentor, and evaluate IT staff while fostering a culture of learning and innovation.
• Manage IT help desk operations to ensure timely and effective support and resolution.
• Resolve network, system, and technology issues as needed.
• Ownership of project identification, implementation and timely full completion.
• Maintain required records and prepare reports for senior leadership and the Board of Directors.
• Promote FNB products and services, encouraging referrals to investment, insurance, tax, and accounting services.
• Represent FNB at civic and community events to enhance the Bank's image and support business development.

Qualifications

• Five to ten plus years of progressively responsible IT experience, including leadership or supervisory responsibilities.
• Bachelor's degree in Computer Science, Network Engineering, Cybersecurity, or a related field preferred.
• In-depth knowledge of cybersecurity practices, IT risk management, and regulatory compliance; banking or financial services experience preferred.
• Demonstrated ability to develop, lead and execute IT strategy aligned with business objectives.
• Strong leadership, management, coaching, and team-development skills.
• Proven ability to manage budgets, vendors, and complex, multi-priority projects with tight deadlines.
• Excellent communication skills, both verbal and written, with the ability to clearly explain technical concepts to non-technical stakeholders.
• Innovative and service-oriented mindset with a focus on customer experience, efficiency, and continuous improvement.
• Proficiency in Microsoft Windows applications, internet-based platforms, and related technologies.
• Ability to supervise and manage business equipment, security, and communications systems at branch facilities.

Benefits:

First Neighbor Bank is an employee-owned, community-oriented company offering a fun, family-focused atmosphere, great company culture and excellent benefits package including employee discounts, paid vacation and personal time.

• Annual salary range of $125-160,000, commensurate with experience.
• Employee Stock Ownership Plan (ESOP) and annual bonus opportunity.
• 401(k) with company match.
• Health, dental, vision, life insurance, AD&D, Long-and-short term disability, wellness program, FSA, Health Savings Account, and employee assistance program.
• Continuing education reimbursement.