Shift Supervisor

Job Summary Position title: Shift Supervisor. Reports to: Store Manager. As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You’re not just leading the shift – you’re leading the vibe. With a focus on smooth operations, strong delegation, and team support, you keep the energy high, the standards sharp, and the guest experience top‑notch. You support the store management team in keeping the store running like a well‑oiled machine while helping juicers grow and shine. Key Responsibilities Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized. Cleanliness & Standards: Supervise and delegate daily checklists using our task‑monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly. Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew. Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach. Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance. Qualifications 1–2 years of experience in a similar supervisory or team lead role. Strong organizational and communication skills. Ability to stay calm and lead under pressure. Passion for people, service, and personal growth. A proactive, hands‑on approach with a team‑first mindset. Experience required: Full‑time employment. Benefits & Perks $19.35 + tips. Employee Discount. Health Insurance. Paid Time Off. New Parent Leave. Free coffee. Physical Requirements Must be able to stand for long periods of time. Must be able to lift between 50 and 60 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. Notice of Non‑Discrimination Policy. Joe & The Juice is an equal opportunity employer and is committed to a diverse and inclusive workforce. #J-18808-Ljbffr