Data Center Critical Facilities Technician

Data Center Critical Facilities TechnicianSystems is seeking an experienced Data Center Critical Facilities Technician to support the operation, maintenance, and continuous uptime of mission-critical data center facility infrastructure. This role is responsible for hands-on maintenance and repair work across electrical, mechanical, environmental, and life safety systems, while also coordinating with vendors, supporting infrastructure projects, and responding to facility incidents and emergencies. The Data Center Critical Facilities Technician partners closely with Operations, Engineering, and external service providers to ensure facility systems operate safely, reliably, and within expected specifications. The ideal candidate is self-motivated, highly organized, comfortable in a 24/7 critical environment, and brings strong commercial or mission-critical facilities experience with a proactive, customer-focused approach. This is a full-time, on-site role, based in Scottsdale, AZ, reporting to the Sr Manager, Data Center Operations.Responsibilities:Perform hands-on facility maintenance and repairs, including low-voltage electrical work such as breaker and fuse replacement, installation and removal of custom whips and receptacles, outlet and fixture work, and general support of PDUs and related infrastructureManage critical infrastructure vendors and maintenance contracts to ensure facility areas operate within specification, meet safety requirements, and remain clean and orderlySupport the operation, maintenance, troubleshooting, and continuous performance of critical facility infrastructure, including HVAC and humidity systems, UPS, transformers, switchgear, generators, electrical distribution systems, and emergency, fire, and security systemsCoordinate generator and UPS maintenance activities, perform or support load transfers, and generate MOPs for maintenance and repair projects to reduce operational risk in environments that cannot tolerate downtimeConduct routine walkthroughs to identify potential repair items, monitor and respond to assigned tickets, and use problem and change management systems to record, track, update, and close facility-related workCollaborate with internal teams and external architectural, engineering, construction, and service partners on facility maintenance, repairs, design support, and implementation of infrastructure projectsProvide facility uptime reporting, capacity planning statistics, and input to budgetary and capital expenditure planning; process facility-related invoices in a timely mannerMaintain awareness of EPA, OSHA, fire and life safety codes, and property management requirements, and apply that knowledge to facility operations and compliance activitiesParticipate in on-call coverage and respond to emergency facility infrastructure situations as required; occasional travel may be requiredWork supportively with colleagues, operating in a manner that is consistent with Systems' Code of Business Ethics and Company ValuesResponsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policiesReview and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgementsAdditional duties as assignedQualifications:High school diploma or GED, or equivalent years of related work experience requiredAdditional college coursework, technical training, or equivalent related experience in facilities, electrical, or mechanical disciplines preferred5+ years of experience in mission-critical or critical facilities operations required; equivalent licensed electrician or license mechanical experience may be consideredStrong knowledge of electrical systems including UPS, transformers, power distribution systems, switching equipment, circuit breaker panels, and wiring in high-availability environmentsStrong knowledge of mechanical systems related to heating, cooling, and humidity control, as well as building management and environmental monitoring systemsDemonstrated experience creating MOPs and BCPs and supporting structured maintenance, repair, and change management processesExperience planning and executing facility or infrastructure projects in commercial or mission-critical environments preferredElectrical license preferred and must be maintained if required for the role; electrical or mechanical training/certifications related to critical infrastructure are preferredProficiency with Windows-based applications and project planning tools, including Microsoft Word, MS Project, and Visio, preferredStrong communication, organization, analytical problem-solving, multitasking, independent work habits, negotiation skills, and a positive customer service attitude are required for success in the rolePhysical requirements:Ability to work on-site in a mission-critical data center environmentAbility to lift and carry equipment up to 50 lbs/kgs, as requiredAbility to stand, walk, bend, and climb ladders for extended periodsAbility to work in areas with elevated noise levels and varying temperatures, following all safety requirementsMust be legally eligible to work in the United States without visa sponsorshipTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.Compensation and Benefits at Systems:The base salary for this role ranges from $70,000 to $90,000. These ranges are informed by market data, internal equity, and qualifications required by job level. Actual pay is based on multiple factors, including skills, experience, certifications, and location. Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position within the organization. Additional company-sponsored benefits include, but are not limited to:Comprehensive healthcare plan optionsRetirement plan with company matchLife, other supplemental insurancesPaid time off and company holidaysNew Parent LeaveWellness programs