Call Center Leader | AI-Driven Ops & CX Excellence
Confidential Careers
A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career. #J-18808-Ljbffr Confidential Careers
- International Motors, LLC d/b/a International Motors USA in Illinois seeks a VP Domain Head for the AI Scaling Hub and Operational Excellence within TRATON R&D US, LLC. You will lead the hub's operating model across TRATON Group R&D and collaborate with brands and central...Suggested
- TRATON R&D US, LLC is seeking a VP Domain Head, AI Scaling Hub - Operational Excellence to lead the AI Scaling Hub and drive an operating model that aligns R&D, brands and central functions to deliver scalable, value-generating ways of working. You will build governance...Suggested
- ...development, and global transformation projects. The role partners with global leaders to translate strategy into actionable plans, delivering improvements in productivity and customer experience through AI-enabled solutions and robust governance. #J-18808-Ljbffr Ait-Worldwide...SuggestedContract workWorldwide
- ...manage the services portfolio including print & marketing and small business solutions. The role emphasizes coaching, operational excellence, and a consultative selling approach to achieve YoY growth while maintaining company standards and culture. #J-18808-Ljbffr...Suggested
- ...safety, quality, productivity, and continuous improvement. The role drives equipment performance, reduces downtime, and meets production targets through strong leadership and operational excellence, with adherence to GMPs and ISO standards. #J-18808-Ljbffr UniversalbeautySuggested
- ...Design, Manufacturing, and Quality teams. The candidate should have 12+ years in engineering with a strong leadership track record, and expertise in process qualification, DFMEA/PFMEA, and data-driven problem solving. #J-18808-Ljbffr Amphenol Communications Solutions
- Smashburger is hiring a Shift Leader in Oak Brook, IL to lead both front-of-house and back-of-house teams, train staff using SmashConnect... ...and a focus on teamwork, guest satisfaction, and operational excellence in a busy restaurant environment. #J-18808-Ljbffr Smashburger...Shift workNight shiftWeekend work
- ...The Continuous Improvement Leader is responsible for driving operational excellence initiatives across multiple manufacturing facilities through the deployment... ...management experience. Strong analytical and data-driven decision-making capabilities. Proven ability to...Work at office
$57.2k - $80k
...work hours. This Lead Implementation Ops role will be responsible for providing... ...• Assist in answering client overflow calls • Mentor/coach peers as needed Behaviors... ...within deadlines is essential • Excellent communication skills - understands and can...Local areaRemote workWorldwideFlexible hours- ...the store staff when no manager is onsite and ensure opening/closing procedures are completed, while prioritizing customer service excellence and confidentiality. The role requires strong communication, supervision skills and a flexible schedule, with full-time hours and...Full timeFlexible hoursShift work
- ...satisfaction. You will coordinate ULD activities, ensure safety and quality standards, and drive revenue growth through service excellence. The role requires strong leadership, customer focus, and a commercial mindset, with responsibilities spanning operations, sales...
- A healthcare organization is seeking an Executive Director of Operations to oversee its Ambulatory Infusion and Pharmacy Services. In this senior leadership role, you will manage strategic growth, ensure compliance, and drive financial performance in multiple locations....Full timeLocal area
- kate spade new york is seeking a Store Leader in Oak Brook, IL to drive profitability and excellent client service. You will lead a high-performing team, implement CRM/clienteling strategies, and manage daily operations to meet sales and productivity goals. You will forecast...
- Motorola Solutions is seeking a Marketing Technology and Sales Ops lead to optimize the MarTech stack, own LeanData routing, and ensure seamless data flow between HubSpot, Cvent, and Salesforce, accelerating Inside Sales revenue. The role requires hands-on experience with...
- Sterigenics is seeking an Operational Ex Ex Manager to drive Lean Six Sigma initiatives and the Operational Excellence program. The role collaborates across functions to improve quality, productivity, labor and cost savings while fostering a safety-focused culture. Responsibilities...
- Wheels is seeking a Sr. Business Excellence Partner in Schaumburg, IL to lead operational improvement initiatives across frontline and leadership teams. The role focuses on identifying pain points, quantifying business impact, and delivering practical, scalable solutions...
- ...deliver exceptional member experiences. You will support membership growth, coach the Wellness Advisor team, maintain operational excellence, and serve as manager on duty when the Studio Manager is unavailable. You will lead sales activities, oversee staff development,...
$142k - $152k
...for a Lead Artificial Intelligence (AI) Solutions Architect to provide leadership... ...the organization and with Lions leaders. In this role, you'll serve as a... ...quickly in a collaborative, mission-driven environment. Excellent communication, mentoring, storytelling...Full timeCasual workWork at officeWork visa2 days per week3 days per week- A leading convenience retailer in Downers Grove, IL, seeks an Assistant Manager to oversee daily operations, provide leadership, and ensure exceptional customer service. The ideal candidate will manage staffing levels, inventory, and cash handling while creating a welcoming...Flexible hoursShift work
- The role focuses on strategic initiatives, operational excellence, and digital transformation within a matrixed global organization, with a strong emphasis on SAP usage and supplier partnerships. #J-18808-Ljbffr PALFINGER
- Whitsons Culinary Group in Berkeley, Illinois is seeking a Sanitation Manager to lead the sanitation program across morning and night shifts, ensuring safe, clean production areas and compliance with FDA, FSMA, SQF/GFSI, and customer standards. Manage sanitation supervisors...Night shiftDay shift
- ...editing, and adapting assets for various channels. The role sits in the Marketing team, balancing recurring needs with larger projects, and requires collaboration with leaders, clients, and vendors. Travel to project sites and events may be required. #J-18808-Ljbffr ARCO
- ...is seeking an experienced Assistant Manager to oversee daily store operations. In this role, you will provide leadership, ensure excellent customer service, and manage team performance while also handling cash and inventory. Candidates must have a high school diploma and...Full timeShift work
- ...to join the finance team and oversee core accounting functions, lead monthly closes, and collaborate with departments to drive data-driven decisions. The role offers advancement opportunities and requires a Bachelor's degree in accounting, 3-5 years of experience, and...
- Hub Group is seeking a Settlement Manager to oversee the execution and accuracy of settlement and billing, including standard and non-standard pay. The role collaborates with Field Operations, Billing and IT to resolve discrepancies and leads the development of settlement...
- ...management experience to oversee nursing operations and ensure patient-centered care. The role involves leading clinical practices, mentoring... ...and 2+ years of acute care experience. The position offers excellent benefits including paid time off and a retirement plan. #J-18...
$15 - $20 per hour
...Summary The Leader in Training (LIT) and Floor... ...level of showmanship, excellent customer service and attentiveness... ...to ask business driven and showmanship... ...Appropriately handle calls from Corporate Office... ...found on the Teammate Center, under Human Resources....Base plus commissionHourly payFull timeTemporary workPart timeWork at officeLocal areaAll shiftsFlexible hoursShift workDay shiftAfternoon shift$38.25 - $51.75 per hour
...results through clienteling, omni-channel sales, and operational excellence. Set the tone, model brand behaviors, and cultivate an... ...strong communication, conflict mediation, time management, and data-driven decision-making. ~ Proficiency in Microsoft Office (Excel...Minimum wageSeasonal workWork at officeFlexible hoursShift workNight shift- ...products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices... ...~ Hold oneself accountable and responsible while being self-driven in accomplishing goals. ~ Detail-oriented and can focus on task...H1bWork at officeLocal areaWork from homeShift workAfternoon shift
$15 - $20 per hour
...Leader In Training And Floor Leader The leader in training (lit... ...a high level of showmanship, excellent customer service and attentiveness... ...team passion to ask business driven and showmanship questions... ...procedures appropriately handle calls from corporate office know buckle...Base plus commissionHourly payFull timeTemporary workPart timeWork at officeAll shiftsFlexible hoursShift workDay shiftAfternoon shift
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