Call Center Leader | AI-Driven Ops & CX Excellence
Confidential Careers
A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career. #J-18808-Ljbffr Confidential Careers
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Call Center Leader | AI-Driven Ops & CX Excellence in Lombard, IL vacancy
$100k - $110k
Nextgen Hospitality Solutions in Glendale Heights, IL seeks a Grocery Store Director to lead a high-volume, full-service operation. You will drive guest satisfaction and team success, directing management and staff with a culture-first mindset. This role offers a competitive...Suggested- Addison Group is seeking a proven Leader to head expansion in the Chicago, IL market, owning P&L, people, clients, and growth with corporate backing. You will oversee daily operations, safety, and service quality while developing a strategic growth plan, managing a pipeline...SuggestedLocal area
- Maker’s Pride, LLC in Downers Grove, Illinois, seeks a Senior Manager Sanitation Excellence to lead standardization and continuous improvement across all facilities, elevating sanitation programs to minimize microbiological, chemical, and foreign material risk while boosting...Suggested
- ...&S, and eDiscovery matters. You will help drive defensible, data-driven workflows and manage critical discovery activities across multiple... ...with attorneys and outside counsel. In this role you will apply AI-enabled tools, conduct investigations, and coordinate with stakeholders...Suggested
- City of Lombard seeks a Fire Chief to lead the Fire Department with a focus on strategic planning, public safety excellence, and community engagement. The role oversees operations, budgeting, and policy implementation, working closely with village leadership and external...Suggested
$146.9k - $205.7k
Bimbo Bakeries USA in Glendale Heights, Illinois, is seeking a Director of DSD Excellence to manage front line leaders and ensure sustainability in sales and operations. The ideal candidate will have 8-10 years of management experience in food sales, an MBA is preferred...- ...safety, quality, productivity, and continuous improvement. The role drives equipment performance, reduces downtime, and meets production targets through strong leadership and operational excellence, with adherence to GMPs and ISO standards. #J-18808-Ljbffr Universalbeauty
- ...The ideal candidate has 5+ years of accounting experience, a Bachelor's in Accounting, and proficiency with NetSuite/QuickBooks and Excel. CPA is a plus, with responsibilities spanning treasury, assets, P2P, month-end close, and audits. #J-18808-Ljbffr Auto Driveaway Franchise...
- bioMérieux seeks a Production Team Lead to supervise daily Fill-to-Finish operations, drive quality and safety standards, and lead a team of operators in a regulated environment. The role emphasizes developing people, improving processes, and delivering high-quality products...Night shift
- ...The Continuous Improvement Leader is responsible for driving operational excellence initiatives across multiple manufacturing facilities through the deployment... ...management experience. Strong analytical and data-driven decision-making capabilities. Proven ability to...Work at office
MW Industries
Addison, IL2 days ago $57.2k - $80k
...work hours. This Lead Implementation Ops role will be responsible for providing... ...• Assist in answering client overflow calls • Mentor/coach peers as needed Behaviors... ...within deadlines is essential • Excellent communication skills - understands and can...Local areaRemote workWorldwideFlexible hoursPaylocity
Schaumburg, IL11 days ago- ...Manager in Melrose Park, IL to oversee daily operations, lead a team, and grow client relationships. The role emphasizes a results-driven culture with competitive compensation and strong opportunities for advancement. You will supervise staff, drive branch profitability...
- Maersk is seeking an experienced Air Export Operations Leader to head a team of Air Export and Gateway Operations professionals. This role is responsible for driving operational excellence, customer satisfaction, team performance, KPI achievement, and service delivery while...
- Wheels is seeking a Sr. Business Excellence Partner in Schaumburg, IL to lead operational improvement initiatives across frontline and leadership teams. The role focuses on identifying pain points, quantifying business impact, and delivering practical, scalable solutions...
- ...and uphold high guest expectations. You will collaborate with leaders to drive sales, ensure food safety, and foster a welcoming, growth... ..., and a comprehensive benefits package, with a focus on guest satisfaction and operational excellence. #J-18808-Ljbffr Panera LLCShift work
- ...Therapeutics is seeking an Associate Director, IT Site Operations & ERP Delivery for their Bloomingdale, Illinois site. This strategic leader will oversee technology operations and support commercialization efforts while managing ERP programs like NetSuite and SAP. The...
- ...satisfaction. You will coordinate ULD activities, ensure safety and quality standards, and drive revenue growth through service excellence. The role requires strong leadership, customer focus, and a commercial mindset, with responsibilities spanning operations, sales...
- A healthcare organization is seeking an Executive Director of Operations to oversee its Ambulatory Infusion and Pharmacy Services. In this senior leadership role, you will manage strategic growth, ensure compliance, and drive financial performance in multiple locations....Full timeLocal area
- ...marketing services, and the B2B network while fostering a collaborative, inclusive retail culture. You will drive store performance, coach leaders, and ensure exceptional execution of operations, all while maintaining Staples values and strong relationships with customers and...
- ...lead the import transportation department, drive performance, and develop frontline leaders. The role partners with account management and upper leadership to ensure service excellence, profitability, and scalable processes across brokerage and export functions. The ideal...
- Sterigenics is seeking an Operational Ex Ex Manager to drive Lean Six Sigma initiatives and the Operational Excellence program. The role collaborates across functions to improve quality, productivity, labor and cost savings while fostering a safety-focused culture. Responsibilities...
- Motorola Solutions is seeking a Marketing Technology and Sales Ops lead to optimize the MarTech stack, own LeanData routing, and ensure seamless data flow between HubSpot, Cvent, and Salesforce, accelerating Inside Sales revenue. The role requires hands-on experience with...
- A leading convenience retailer in Downers Grove, IL, seeks an Assistant Manager to oversee daily operations, provide leadership, and ensure exceptional customer service. The ideal candidate will manage staffing levels, inventory, and cash handling while creating a welcoming...Flexible hoursShift work
truenorth Convenience Stores
Downers Grove, IL4 days ago - ...is seeking an experienced Assistant Manager to oversee daily store operations. In this role, you will provide leadership, ensure excellent customer service, and manage team performance while also handling cash and inventory. Candidates must have a high school diploma and...Full timeShift work
truenorth Convenience Stores
West Chicago, IL4 days ago - ...manufacturing sites. This role supports Lean initiatives, data-driven decisions, and system optimization using Vorne, GainSeeker, and... ...The ideal candidate will bring a strong Lean background, solid Excel proficiency, and the ability to collaborate across operations, maintenance...Remote job
- Golf Galaxy in Downers Grove, IL seeks a hands-on Assistant Store Manager to lead store operations with a people-first approach. You will coach teammates, manage front-end, freight, and operations, and ensure top-tier customer service and store performance. You'll drive...
$142k - $152k
...for a Lead Artificial Intelligence (AI) Solutions Architect to provide leadership... ...the organization and with Lions leaders. In this role, you'll serve as a... ...quickly in a collaborative, mission-driven environment. Excellent communication, mentoring, storytelling...Full timeCasual workWork at officeWork visa2 days per week3 days per weekLions International
Oak Brook, ILa month ago- ...to join the finance team and oversee core accounting functions, lead monthly closes, and collaborate with departments to drive data-driven decisions. The role offers advancement opportunities and requires a Bachelor's degree in accounting, 3-5 years of experience, and...
$50k
...products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices... ...~ Hold oneself accountable and responsible while being self-driven in accomplishing goals. ~ Detail-oriented and can focus on task...Full timeH1bWork at officeLocal areaWork from homeShift workAfternoon shiftLeafHome
Lombard, IL1 day ago$15 - $20 per hour
...Summary The Leader in Training (LIT) and Floor Leader... ...level of showmanship, excellent customer service, and attentiveness... ...to ask business‑driven and showmanship... .... Appropriately handle calls from corporate office.... ...found on the teammate center, under human resources....Base plus commissionHourly payFull timeTemporary workPart timeWork at officeLocal areaAll shiftsFlexible hoursShift workDay shiftAfternoon shiftThe Buckle
Schaumburg, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Leader | AI-Driven Ops & CX Excellence. Be the first to apply!
Related searches
- key team leader Lombard, IL
- compliance team leader Lombard, IL
- focus group leader Lombard, IL
- team lead data science Lombard, IL
- disability team leader Lombard, IL
- team supervisor Lombard, IL
- team leader mental health Lombard, IL
- quality control team lead Lombard, IL
- leader Lombard, IL
- team leader production Lombard, IL