Call Center Leader | AI-Driven Ops & CX Excellence
Confidential Careers
A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career. #J-18808-Ljbffr Confidential Careers
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Call Center Leader | AI-Driven Ops & CX Excellence in Lombard, IL vacancy
$82k - $87k
...Overview The Lead Client Services Ops provides operational... ...effectiveness. Represent the Service Center in key initiatives across... ...Degree ~2 years of payroll and/or call center experience ~... ...Proficient in Microsoft Outlook, Word, Excel ~ Operations experience...SuggestedWork at officeLocal areaRemote workWorldwidePaylocity
Schaumburg, IL10 days ago$59.6k - $85.1k
...Position Overview The Lead Client Services Ops provides operational initiative, guidance... ...Minimum 2 years of payroll and/or call center experience Experience handling escalations... ...Proficient in Microsoft Outlook, Word, Excel Operations experience Preferred Requirements...SuggestedFull time$92.93k - $113.58k
Gibraltar Industries is seeking a Senior Learning & Development Specialist to lead UKG Learning administration and deliver operational excellence through various programs. This role involves managing learning vendors and measuring effectiveness via analytics. The ideal...Suggested- MANN+HUMMEL is seeking an ambitious Lean & Operational Excellence professional to drive performance across its Life Science & Environment... ...Global Production LSE and collaborate with plant managers and leaders worldwide to implement transformation initiatives. Expect...SuggestedWorldwide
- Capgemini is seeking an experienced delivery leader to drive strategic client engagements onsite in the Philadelphia/West Chester... ...and guide delivery teams to ensure high-quality, value-driven outcomes across AI, data analytics, cloud, and digital transformation initiatives...Suggested
$100k - $110k
Nextgen Hospitality Solutions in Glendale Heights, IL seeks a Grocery Store Director to lead a high-volume, full-service operation. You will drive guest satisfaction and team success, directing management and staff with a culture-first mindset. This role offers a competitive...$69.75k - $93k
Linde Gas & Equipment is seeking a Production Supervisor for its Hillside, IL facility. This role involves ensuring the production plant operates safely and efficiently, scheduling gas production to meet customer demands, and supervising staff while fostering a motivating...$77k - $87k
The Morton Arboretum in Lisle, IL is seeking a Senior Marketing Manager to lead strategic marketing initiatives that enhance audience engagement and drive revenue. The role involves overseeing integrated marketing campaigns, managing external partnerships, and utilizing...- ...deploy the Regal Rexnord Business System and drive operational excellence across safety, quality, delivery, cost, inventory, and growth.... ...The role reports to the Downers Grove Plant Manager and requires a hands-on leader who can build site #J-18808-Ljbffr Regal Rexnord
- Maker’s Pride, LLC in Downers Grove, Illinois, seeks a Senior Manager Sanitation Excellence to lead standardization and continuous improvement across all facilities, elevating sanitation programs to minimize microbiological, chemical, and foreign material risk while boosting...
- ...growing, people-first grocery concept redefining neighborhood stores—fresh, welcoming, community-driven, and built on strong values. This is an opportunity for a hands-on leader who thrives in a fast-paced environment, takes pride in store conditions, and is passionate...
- Maker's Pride is seeking a Senior Manager Sanitation Excellence to lead sanitation programs across all facilities. You will drive standardization, CI, and regulatory compliance to reduce risk and improve efficiency. This role partners with plant leadership and cross‑functional...
$146.9k - $205.7k
Bimbo Bakeries USA in Glendale Heights, Illinois, is seeking a Director of DSD Excellence to manage front line leaders and ensure sustainability in sales and operations. The ideal candidate will have 8-10 years of management experience in food sales, an MBA is preferred...- City of Lombard seeks a Fire Chief to lead the Fire Department with a focus on strategic planning, public safety excellence, and community engagement. The role oversees operations, budgeting, and policy implementation, working closely with village leadership and external...
- ...The Continuous Improvement Leader is responsible for driving operational excellence initiatives across multiple manufacturing facilities through the deployment... ...management experience. Strong analytical and data-driven decision-making capabilities. Proven ability to...Work at office
MW Industries
Addison, IL2 days ago - ...Position Overview The Lead Implementation and Services Ops manages the operations for their designated team. This includes... ...effectively prioritize, while delivering within deadlines is essential Excellent communication skills - understands and can adapt to the...Remote workWorldwideFlexible hours
Paylocity
Schaumburg, ILmore than 2 months ago - ...process. This is not a “script-reading” call center role. We’re looking for someone who... ...opportunities. If you’re competitive, driven, coachable, and energized by conversations... ...and HubSpot experience is a plus) ~ Excellent written and verbal communication skills...Full timeWork at office
Rittal LLC
Schaumburg, ILa month ago - ...translate positioning into compelling narratives, manage calendars, and align regional priorities with sales motions. You will build AI-assisted workflows and playbooks, drive delivery and optimization, ensure on-brand messaging, and collaborate with Design, Product Marketing...
- Paylocity is seeking a Manager Implementation Ops to lead the Implementation support team, coaching and mentoring PRCs to ensure Web Pay Products are set up accurately within SLAs. The role involves evaluating performance, driving training improvements, and delivering exceptional...Work at officeRemote work
- Motorola Solutions is seeking a Marketing Technology and Sales Ops lead to optimize the MarTech stack, own LeanData routing, and ensure seamless data flow between HubSpot, Cvent, and Salesforce, accelerating Inside Sales revenue. The role requires hands-on experience with...
- ...technology trends and incorporating best practices into the IT strategy. Monitor and evaluate the performance of IT systems, making data-driven decisions to improve functionality and user experience. Ensure system availability, performance, and SLA compliance for mission...Permanent employmentH1bVisa sponsorship
- ...deliver exceptional member experiences. You will support membership growth, coach the Wellness Advisor team, maintain operational excellence, and serve as manager on duty when the Studio Manager is unavailable. You will lead sales activities, oversee staff development,...
- Maersk is seeking an experienced Air Export Operations Leader to head a team of Air Export and Gateway Operations professionals. This role is responsible for driving operational excellence, customer satisfaction, team performance, KPI achievement, and service delivery while...
- Target is seeking a Food & Beverage Team Leader in Villa Park, IL to lead a busy store section and deliver an exceptional guest experience. You will manage a team, plan workloads, and ensure accurate pricing, stocking, and promotions while upholding safety standards. Ideal...Shift work
$95k - $100k
...metrics for the Connectivity Ops team. Create and maintain comprehensive... ...planning sessions with team leaders to proactively identify... ...managers and senior leadership. Excellent written and verbal... ...Lean certifications. Exposure to AI tools such as Gemini and Copilot...Full timePart timeWork experience placementWork at officeWork from homeFlexible hours- ...lead the import transportation department, drive performance, and develop frontline leaders. The role partners with account management and upper leadership to ensure service excellence, profitability, and scalable processes across brokerage and export functions. The ideal...
- ...Depot is seeking a Department Supervisor to lead, train, coach and develop associates across departments, ensuring customers receive excellent service and can easily find the merchandise they need. In this role you will contribute valuable input into operational and...
- ...Therapeutics is seeking an Associate Director, IT Site Operations & ERP Delivery for their Bloomingdale, Illinois site. This strategic leader will oversee technology operations and support commercialization efforts while managing ERP programs like NetSuite and SAP. The...
- ...Job Summary The Regional Growth Leader works closely with the... ...region regarding prospecting calls, presentations, and client meetings... ...without using formal authority Excellent oral and written communication... ...competitive, positive, and results driven growth leader Experience...Full timeContract workTemporary workWork experience placementWork at officeShift work
- ...is seeking an experienced Assistant Manager to oversee daily store operations. In this role, you will provide leadership, ensure excellent customer service, and manage team performance while also handling cash and inventory. Candidates must have a high school diploma and...Full timeShift work
truenorth Convenience Stores
West Chicago, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Leader | AI-Driven Ops & CX Excellence. Be the first to apply!
Related searches
- team lead data science Lombard, IL
- team leader mental health Lombard, IL
- disability team leader Lombard, IL
- quality control team lead Lombard, IL
- talent management leader Lombard, IL
- site leader Lombard, IL
- merchandise team leader Lombard, IL
- team leader full time Lombard, IL
- quality assurance team leader Lombard, IL
- key team leader Lombard, IL