Call Center Leader | AI-Driven Ops & CX Excellence
Confidential Careers
A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career. #J-18808-Ljbffr Confidential Careers
$100k - $110k
Nextgen Hospitality Solutions in Glendale Heights, IL seeks a Grocery Store Director to lead a high-volume, full-service operation. You will drive guest satisfaction and team success, directing management and staff with a culture-first mindset. This role offers a competitive...Suggested- ...Incorporated in Bridgewater, NJ is seeking a strategic leader to head Global Insights & Intelligence, shaping... ...intelligence within global B2B sectors, plus strong AI and analytics expertise to scale data-driven decision making across regions. #J-18808-Ljbffr Ingredion...Suggested
- TORQ Coatings is seeking a driven Contact / Call Center Manager to lead the front line of our customer experience. This role requires active participation on the phones, coaching the team, and building a high-performance center culture. The successful candidate will work...Suggested
- AI Automation LeadPosition OverviewWe are seeking an experienced AI Automation Lead to define and deliver AI-driven automation strategy across the organization. The role combines software... ...testing, and deployment automation.Excellent communication skills, proven ability...Suggested
- Amazon.com Services LLC in Melrose Park, IL is seeking an Area Manager to lead a team of hourly associates and ensure safety, quality, productivity, and on-time delivery across first, middle, and last mile operations. You will mentor and motivate the workforce, engage during...SuggestedHourly payFlexible hoursShift work
$142k - $152k
...for a Lead Artificial Intelligence (AI) Solutions Architect to provide leadership... ...the organization and with Lions leaders. In this role, you'll serve as a... ...quickly in a collaborative, mission-driven environment. Excellent communication, mentoring, storytelling...Casual workWork at officeWork visa2 days per week3 days per week- Kroger in Westchester, IL is seeking a store associate to receive and verify grocery deliveries and assist customers across departments. You will help ensure accurate receiving, maintain clean, safe areas and support price checks and shelving as needed. Join a team that...Part time
- Walgreens in Lombard, IL seeks an experienced Store Operations Manager to lead front-end and pharmacy teams, drive customer experience, and support the Store Manager in daily operations. You will recruit, coach, and discipline staff, monitor inventory and store performance...
- H&R Block, Inc. in the United States seeks a Multi-Office Leader to oversee 4-6 retail offices, delivering a consistent, high-quality client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, set expectations for service, and...Work at office
$150k - $210k
...Required : Yes Description The Continuous Improvement Leader is responsible for driving operational excellence initiatives across multiple manufacturing... ...management experience. Strong analytical and data-driven decision-making capabilities. Proven ability to lead...Work at officeRemote workShift work$71k - $101.4k
...Overview The Lead Enablement and Onboarding Ops position plays a vital role in overseeing... .... This position requires a strategic leader capable of fostering a collaborative environment... ...design, and adult learning theories. Excellent communication and interpersonal skills....Work at officeLocal areaRemote workWorldwide- ...Therapeutics is seeking an Associate Director, IT Site Operations & ERP Delivery for their Bloomingdale, Illinois site. This strategic leader will oversee technology operations and support commercialization efforts while managing ERP programs like NetSuite and SAP. The...
- Casey is seeking a Center Store Manager to lead the center store operations, training, and guest service. You will collaborate with the Store Manager to empower the team, oversee inventory, audits, and vendor relations, and ensure outstanding store performance. The role...
- Mirza Dental is seeking a results‑oriented Call Center Supervisor to lead scheduling across multiple offices, ensuring accurate templates and high patient satisfaction. You will train staff, manage shifts, monitor performance, and coordinate with Office Managers on provider...Work at officeShift workAfternoon shift
- Republic Bank of Chicago is seeking a Loan Ops Team Leader to supervise Loan Operations Team #3, ensuring accurate reconciliations, reporting... ...servicing tasks. The role requires supervisory skills, strong Excel ability, and a commitment to customer service while providing...
- NuWay Electronics in Elk Grove Village, IL is seeking a driven Quality Lead to drive product excellence and continuous improvement in a manufacturing setting. You will develop and maintain QMS, lead root-cause analysis, and help ensure regulatory and customer compliance...Full timePart timeFlexible hours
$15 - $20 per hour
...Leader In Training And Floor Leader The leader in training (lit... ...a high level of showmanship, excellent customer service and attentiveness... ...team passion to ask business driven and showmanship questions... ...procedures appropriately handle calls from corporate office know buckle...Base plus commissionHourly payFull timeTemporary workPart timeWork at officeAll shiftsFlexible hoursShift workDay shiftAfternoon shift$15 - $20 per hour
...Summary The Leader in Training (LIT) and Floor... ...level of showmanship, excellent customer service and attentiveness... ...to ask business driven and showmanship... ...Appropriately handle calls from Corporate Office... ...found on the Teammate Center, under Human Resources....Base plus commissionHourly payFull timeTemporary workPart timeWork at officeLocal areaAll shiftsFlexible hoursShift workDay shiftAfternoon shift$92.7k - $167.5k
...rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job... ...knowledge of regulatory filing processes with ability to provide excellent analysis and execution of internal and external requirements,...Full timeFlexible hours3 days per week- ...to ensure customer satisfaction, profitability, and operational excellence. Key Responsibilities: Own and manage the full supply... ...supply chain systems, and process improvements to support data-driven decision making. Identify risks and develop contingency plans...Contract work
- ...electronics, and focus on customer satisfaction, aiming to be a leader in the growing junk removal industry. We are committed to... ...ensure proper disposal and recycling of materials and provide excellent customer service by interacting professionally with clients and...Local area
- RSNA is seeking a Medical Imaging AI Strategist in Oak Brook, IL with hybrid or full remote work options. This senior role shapes how... ...across departments to deliver a trusted, radiologist-centered AI value proposition. The candidate will guide strategy, manage...Remote job
- ...with company policies. This role offers growth opportunities in a dynamic, inclusive environment with a focus on teamwork and operational excellence. Health and retirement benefits, and employee discounts are among the perks. #J-18808-Ljbffr R551US The Finish Line, Inc.
$30.5 - $43 per hour
...impact!We're problem solvers, driven by our curiosity and creativity... ...Manually review our OPS Routing queue thru out the day... ...knowledge of both Microsoft Word & Excel. Medium * Able to interact effectively... ...-based supply chain solutions leader has relied on a consultative...Local areaWorldwideFlexible hours- ...centralized back-office support and non-telephony workflows across Access Centers. You will set priorities, coach Supervisors, optimize staffing,... ..., and referral management. This role partners with Field Ops, Sales, IT, and Quality to align patient access objectives with...
- Addison Group is seeking a Facilities Manager to oversee the day-to-day operations and maintenance of a 41,000-square-foot facility for a well-established nonprofit. This hands-on leadership role will coordinate with vendors, employees, and internal teams to ensure a safe...Monday to Friday
- ARCO, a Family of Construction Companies, is seeking an experienced Healthcare Project Manager to join our team in Downers Grove, IL. The ideal candidate will have prior healthcare construction leadership and will drive project success from preconstruction through closeout...For subcontractor
- Elmhurst University seeks an Advancement Operations Manager to partner with the Vice President for Institutional Advancement. You will oversee daily operations, coordinate projects, manage budgets, and support fundraising, donor relations, alumni engagement, marketing, ...
- ...The team is focused on delivering a neighborly shopping experience with a strong emphasis on pet knowledge. The Full-Time Key Team Leader role supports store operations, team coaching, and community outreach, including managing daily coverage and adherence to policies...Full time
- Driven and customer-focused, the Team Leader - Design Services & Trade leads daily operations of the design and trade business while coaching the team... ...table... Strong communication and interpersonal skills Excellent organizational and time management skills Strong...Full timeWork at officeFlexible hoursNight shiftAfternoon shiftWeekday work
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