Call Center Leader | AI-Driven Ops & CX Excellence
Confidential Careers
A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career. #J-18808-Ljbffr Confidential Careers
- Capgemini is seeking an experienced delivery leader to drive strategic client engagements onsite in the Philadelphia/West Chester... ...and guide delivery teams to ensure high-quality, value-driven outcomes across AI, data analytics, cloud, and digital transformation initiatives...Suggested
$59.6k - $85.1k
...Position Overview The Lead Client Services Ops provides operational initiative, guidance... ...Minimum 2 years of payroll and/or call center experience Experience handling escalations... ...Proficient in Microsoft Outlook, Word, Excel Operations experience Preferred Requirements...SuggestedFull time$92.93k - $113.58k
Gibraltar Industries is seeking a Senior Learning & Development Specialist to lead UKG Learning administration and deliver operational excellence through various programs. This role involves managing learning vendors and measuring effectiveness via analytics. The ideal...Suggested- Maker's Pride is looking for an Operational Excellence Manager in Downers Grove to drive operational initiatives company-wide. This role requires hands-on leadership to influence change and deliver measurable results through continuous improvement principles. The successful...Suggested
- Maker’s Pride, LLC in Downers Grove, Illinois, seeks a Senior Manager Sanitation Excellence to lead standardization and continuous improvement across all facilities, elevating sanitation programs to minimize microbiological, chemical, and foreign material risk while boosting...Suggested
$190k - $215k
...Engineering & Construction sector. You will own the product lifecycle from discovery to adoption, ensuring solutions align with the company's AI-first strategy. The successful candidate will have over 6 years of Product Management experience, particularly within SaaS, and...$59.6k - $85.1k
...The Lead Client Services Ops provides operational initiative... ...effectiveness. Represent the Service Center in key initiatives across Operations... ...~2 years of payroll and/or call center experience ~... ...Proficient in Microsoft Outlook, Word, Excel ~ Operations experience...Work at officeLocal areaRemote workWorldwide- Maker's Pride is seeking a Senior Manager Sanitation Excellence to lead sanitation programs across all facilities. You will drive standardization, CI, and regulatory compliance to reduce risk and improve efficiency. This role partners with plant leadership and cross‑functional...
- International Motors LLC in Lisle, IL seeks an AI and Data Science Lead to drive, enhance... ...BI, governance, and IT to deliver data-driven solutions. The role oversees a growing... ...science practice, advancing the AI Center of Excellence, and delivering strategic value across...
$77k - $87k
The Morton Arboretum in Lisle, IL is seeking a Senior Marketing Manager to lead strategic marketing initiatives that enhance audience engagement and drive revenue. The role involves overseeing integrated marketing campaigns, managing external partnerships, and utilizing...$146.9k - $205.7k
Bimbo Bakeries USA in Glendale Heights, Illinois, is seeking a Director of DSD Excellence to manage front line leaders and ensure sustainability in sales and operations. The ideal candidate will have 8-10 years of management experience in food sales, an MBA is preferred...- ...Job Summary The Regional Growth Leader works closely with the... ...region regarding prospecting calls, presentations, and client meetings... ...without using formal authority Excellent oral and written communication... ...competitive, positive, and results driven growth leader Experience...Full timeContract workTemporary workWork experience placementWork at officeShift work
$175k
...candidate will have over 10 years of manufacturing experience, with excellent leadership and problem-solving skills. The compensation package... ...like medical, dental, and 401k matching. If you’re results-driven and thrive in fast-paced environments, we want to hear from you...- ...is seeking an experienced Assistant Manager to oversee daily store operations. In this role, you will provide leadership, ensure excellent customer service, and manage team performance while also handling cash and inventory. Candidates must have a high school diploma and...Full timeShift work
- A leading convenience retailer in Downers Grove, IL, seeks an Assistant Manager to oversee daily operations, provide leadership, and ensure exceptional customer service. The ideal candidate will manage staffing levels, inventory, and cash handling while creating a welcoming...Flexible hoursShift work
- Verathon Inc. is seeking a seasoned Business Process Improvement lead to identify and drive AI-enabled efficiency across our organization. You will design and implement process improvements, leverage AI augmentation where appropriate, and coordinate with Finance, IT, and...
- ...Project Manager to oversee their operations department. This role involves leading and mentoring teams, managing budgets, and driving excellence in project execution. The ideal candidate has over 10 years of experience in commercial construction, strong leadership skills,...
- ...Radiological Society of North America is seeking a Medical Imaging AI Strategist to shape AI strategy across radiology. The role... ...supportive environment focused on members and patient care, with excellent work-life balance, competitive compensation, and professional development...
- ...employees on all continents. Our leading AI technology is the backbone of our award-winning... ...make theirs. With the power of our AI-driven solutions, we empower our team to change... ...teams to deliver products or projects Excellent communication skills with the ability to...For contractorsWorldwideFlexible hours
- ...budget, and driving measurable results while utilizing AI-first strategies. As a critical revenue leader, you will foster relationships with senior leadership... ...team, encouraging innovation in a dynamic AI-driven marketplace. This fully remote position requires leadership...Remote work
- ...technology trends and incorporating best practices into the IT strategy. Monitor and evaluate the performance of IT systems, making data-driven decisions to improve functionality and user experience. Ensure system availability, performance, and SLA compliance for mission...Permanent employmentH1bVisa sponsorship
$116.35k - $174.53k
...satisfaction while managing a diverse team. Applicants should have a strong background in freight forwarding, leadership experience, and excellent interpersonal skills. A comprehensive benefits package and a competitive salary range of $116,350.00-$174,530.00 is offered. #J-18...Worldwide$70k - $111k
...partnerships and driving clinical outcomes. The ideal candidate will have strong leadership skills and a commitment to a patient-centered approach. The position offers a competitive salary range between $70,000-$111,000 annually, depending on experience. #J-18808-Ljbffr...$17 - $20 per hour
Walgreens in West Chicago seeks a dedicated team member responsible for store operations. Duties include opening and closing the store, ensuring a welcoming customer experience, and managing inventory. The ideal candidate has prior retail or supervisory experience and is...Hourly payShift work- ...units, primarily based in Pittsburgh, PA, with potential remote work. The role involves using complex analytical tools to develop data-driven solutions and mentoring junior staff members. The ideal candidate holds a university degree and has over 5 years of relevant...Remote work
$120k - $135k
...a Senior Manager Marketing responsible for building the marketing function from the ground up. The role demands an entrepreneurial leader to establish brand presence, drive demand generation, and position the company as an industry innovator. The ideal candidate will have...- ...conducting user research, and maintaining a design system. The ideal candidate has over 5 years of eCommerce or B2B experience and excellent communication skills. Competitive salary between $85K and $110K, with additional bonus opportunities. #J-18808-Ljbffr Precise...
$110k - $150k
Radwell-International is seeking a Pricing Manager in Downers Grove, IL, to develop data-driven pricing strategies that maximize profitability and improve market competitiveness. The ideal candidate will have strong leadership capabilities and extensive experience in analytics...Full time- Radwell International is seeking a highly analytical Pricing Manager to develop data-driven pricing strategies aimed at maximizing profitability and market competitiveness in Downers Grove, IL. The ideal candidate will have over 5 years of relevant experience and strong...
- ...Therapeutics is seeking an Associate Director, IT Site Operations & ERP Delivery for their Bloomingdale, Illinois site. This strategic leader will oversee technology operations and support commercialization efforts while managing ERP programs like NetSuite and SAP. The...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Leader | AI-Driven Ops & CX Excellence. Be the first to apply!
- team lead data science Lombard, IL
- quality assurance team leader Lombard, IL
- leader Lombard, IL
- member team lead Lombard, IL
- application team lead Lombard, IL
- helpdesk team lead Lombard, IL
- disability team leader Lombard, IL
- team leader full time Lombard, IL
- compliance team leader Lombard, IL
- team coordinator Lombard, IL

