Veterinary Clinical Operations Manager

The Florida Veterinary Referral Center (FVRC) in Estero, FL is hiring a full-time Clinical Operations Manager to lead our outstanding hospital team!

Compensation: Starting at $65,000 annually, based on experience and credentialing (LVT/CVT/RVT or non-credentialed leadership experience). Additional consideration may be given for highly experienced candidates.

Schedule: Full-time, 40+ hours per week. Primarily daytime hours, with flexibility required to support hospital needs across days, nights, weekends, and holidays.

Benefits & Compensation:

• 401(k) matching
• Medical, dental, vision
• Employee Assistance Program
• Employee discount
• Flexible Spending Account
• Life insurance
• Generous PTO
• Professional development assistance
• Referral program
• And more!

About the Role:

The Clinical Operations Manager (COM) is a key leadership position responsible for supporting high-quality patient care, exceptional client service, employee engagement, and efficient hospital operations. This role works closely with the Hospital Director, Medical Director, Business Operations Manager, and broader leadership team to ensure alignment across clinical, operational, and administrative functions.

The COM serves as a leader, coach, and operational expert—supporting supervisors and staff, driving accountability to hospital policies and SOPs, and helping build a strong, engaged, and high-performing team culture. This role also plays a critical part in advancing training programs, improving workflows, and ensuring operational excellence across all clinical departments.

Key Responsibilities:

The Clinical Operations Manager provides oversight of daily clinical and hospital operations, ensuring efficient workflow, appropriate staffing levels, and high-quality patient care across all departments. This role supports and optimizes scheduling, labor management, and staffing coordination in partnership with hospital leadership. The COM works closely with the Medical Director and leadership team to improve clinical workflows, case management, and overall operational efficiency. Responsibilities also include leading clinical training programs, onboarding, and cross-training initiatives to support ongoing staff development. The role ensures compliance with hospital policies, SOPs, OSHA standards, and controlled substance regulations while also overseeing equipment, inventory, maintenance, and facility operations. In addition, the COM supports employee engagement, performance management, and HR-related initiatives, and collaborates on budgeting, strategic planning, and continuous operational improvements. This position also partners with marketing and referral teams to support hospital growth and relationships, while assisting with recruiting efforts and ensuring a positive candidate and onboarding experience.

Qualifications:

• Minimum 5+ years of clinical veterinary experience (ER, ICU, or specialty preferred)
• Previous leadership or supervisory experience required (clinical operations or team management preferred)
• Credentialed Veterinary Technician (LVT/CVT/RVT) preferred, but not required
• Strong understanding of veterinary hospital operations, workflows, and patient care standards
• Experience with scheduling, staffing, and team coordination, knowledge of OSHA, DEA, and regulatory compliance requirements
• Excellent communication, leadership, and organizational skills, ability to manage multiple priorities in a fast-paced environment
• Proficiency with basic computer systems and hospital management software
• Fluent English skills (speaking and reading) are required; fluency in multiple languages is a plus.

About Us:
FVRC is a state-of-the-art 24-hour emergency and specialty hospital with great doctors, amazing staff, and great customer service. We offer competitive wages along with differential pay for overnights and weekends. There is a focus on training and FVRC offers 100% hospital-paid scholarships to Penn Foster. As a hospital, we are committed to the advancement of those looking to level up.

We want everyone to know they are a valued and an appreciated member of the team. With a reputation for outstanding patient care, our ER/Specialty hospital really stands out. As we continue to grow we are looking to increase our technical staff in numbers and skill. If you are an experienced Veterinary Technician and are looking to grow your skills, we want YOU working at FVRC!

Ready to take the next step in your veterinary leadership career? Apply today!

Estero, FL

Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.  
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations