Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency has proudly served the community as a State Farm office for over 16 years, and my journey with State Farm began even earlier as a team member for 2 years. We are currently a team of six talented professionals, with plans to welcome a seventh member in March 2025.

We offer a range of benefits to ensure our team feels supported and appreciated, including paid time off, premium group health and life insurance, a 401k with a 4% match (including a Roth option), individual training and professional development, team lunches and outings, and even a State Farm swag allowance for clothing or gear.

Our team culture is built on valuing and developing each member, ensuring everyone feels heard and appreciated. As a historically top-performing agency within State Farm, we take pride in making a meaningful impact in our community while having fun and celebrating our achievements together.

If you're looking for a workplace where your contributions matter and your growth is supported, we’d love to hear from you!

Responsibilities :

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.