Business Analyst

Title: Business Analyst
Location: Hybrid - Detroit, MI - local to MI - 1-2 days each week

Note - (this is not an IT Business Analyst but Lean Six Sigma focused)


Engagement Description -

This individual will be responsible for working in a team setting to optimize the performance of Commercial Market's business processes and functions through Six Sigma methodologies and approaches. The ideal candidate will possess an in-depth knowledge of using the SIPOC analysis tool to compare/contrast processes and discern alignments, differences (and the rationale for them) and optimization opportunities. They must have extensive experience utilizing PowerPoint to creatively inform senior leaders of results, as well as Visio process mapping skills to create Cross-Functional and Value Stream process maps.

This candidate will work extensively with teams to document the differences in business practices across the enterprise, and to determine the root cause of the differences that makes Commercial Markets "unique" as an HMO. They will spend many hours with business partners creating SIPOC comparison tools at the process level, and then they will work independently to summarize findings for appropriate audiences. Because of this, they must be comfortable working both in team settings and on their own to comprehensively complete assessments.

This Candidate must be comfortable leading cross functional teams and must have experience mitigating risks and issues through to completion. Please note: This is not an IT role. This is a business optimization role.

Top 3 Required Skills/Experience -

• Advanced proficiency in Microsoft applications (Visio, Project, Excel, PowerPoint, Word)
• In depth knowledge and experience with process mapping software and approaches (SIPOC, value stream mapping and cross-functional process mapping)
• Advanced analytical abilities - This candidate must be comfortable maneuvering between minute details and big picture thinking depending on the audience, and they must be able to articulate those details verbally (in meetings) and in writing (reports and presentations).

Required Skills/Experience - The rest of the required skills/experience. Include:

• Experience leading cross functional teams through project work, including demonstrated abilities with identifying risks and issues and mitigating them appropriately.
• Knowledge and experience with Six Sigma tools and approaches required (Greenbelt certified or higher)
• Proficiency in performing gap analysis and making recommendations to business leaders.
• Proficiency with baselining current-state conditions, solutioning and prioritization.
• Proficiency in developing meeting agendas, leading meetings with all levels of the organization, and preparing meeting minutes and notes after meetings conclude.
• This leader must be comfortable working both in team settings and working independently on very detailed and process analysis driven assignments.

Education/Certifications - Include:

• (Required) Bachelor degree in a related field required (Business, Process Improvement and/or Health Science roles are all ideal candidates). IT applicants will not be considered - this is not an IT role.
• (Required) Six Sigma Greenbelt - certified
• (Preferred) Six Sigma Blackbelt - certified