Certified Medical Assistant (CMA/RMA) - First Care Peoria Heights

Medical Assistant

Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status, including in-basket tasks, nurse folders, and providing results and provider instructions to patients. Schedule referrals for patients with specialist or outpatient as requested by the provider. Other duties as assigned by provider or supervisor within scope of CMA guidelines. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding. Answer questions and provide teaching to patients and family members. Become certified in appropriate occupational medicine testing within 6 months of hire date as advised by supervisor. Triage patients as according to severity of illness or injury. Performs injections, TB placements, ear lavages, venipuncture, and other procedures as directed by the provider.

Certifications: Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA); Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Education: H.S. Diploma/GED, Work Experience: Basic computer skills

Responsibilities:

Clinical Excellence/Patient Care:

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
• Obtain patients review of systems and history, measure vital signs, including but not limited to weigh, blood pressure, pulse, temperature, and complete all necessary documentation in patient's chart and consistent with clinical protocol.
• Demonstrates competence in the clinical skills necessary to carry out basic rooming functions to include vital signs and completion of screening questions at time of visit.
• May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
• Carry out clinical orders given by provider as appropriate deemed by scope of competency including but not limited to administering medications and vaccinations orally or by injection.
• Responsible for managing the tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients to support their health.
• Responsible for assisting in managing results and follow-up as determined by provider.
• Complete tasks within scope of certificate, licensure and competency as delegated by provider to support patient care.
• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
• Provide appropriate and timely documentation in the patient's electronic medical record using standardized workflows and processes.

Development and Patient Education:

• Answer questions and provide teaching to patients and family members as directed by provider.
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
• Maintain regular and consistent attendance at work.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.