Industrial and Commercial Electrical Service Technician

Job Description

Job Description

We're not just offering a job, we're inviting you to be part of a team built on PARTNERSHIP, INNOVATION, EXCELLENCE, and SAFETY at Wallace Electric. 

• PARTNERSHIP means we work together with trust, loyalty, and an owner mindset, always striving for win-win outcomes. 

• INNOVATION drives us to think differently and create real value in everything we do. 

• EXCELLENCE pushes us to set high expectations and deliver exceptional results. 

• SAFETY is our foundation—both physical and psychological safety matter every single day. 

If you're looking for a place where you can grow your career, be valued for who you are, and contribute to something meaningful, we'd love to have you on our team.

We are part of Kelso Industries, which is comprised of 25+ (and growing) market-leading operating companies with over 2,600 employees that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are actively building the nation's preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service.  

Service Tech Position

Wallace Electric is in search of a Full-Time Service Technician Electrician to join our Service team.

The Service/Small Project Commercial Electrician will be responsible for servicing and installing electrical systems and equipment.

A Person in this position will service, repair, and maintain systems of all types in a customer's facility during normal working hours and be rotated on-call 24x7. They will also perform small project electrical installations.

(Compensation is determined by pending qualifications.)

Key Responsibilities

• Must be an effective and professional communicator, both written and verbally, filling out daily paperwork correctly.
• Respond to a customer's electrical needs as directed in a professional manner
• Understand and implement all OSHA requirements and the company's electric safety policies
• Accurately enter all necessary data into service management software via mobile tablet or phone to update work orders for tracking, documentation and invoicing
• Provide any other required reports to management, in a clear, legible and professional manner (Time Sheets, Employee Evaluations, Vehicle Inspections, Etc.)
• Troubleshoot malfunctioning systems and determine the best course of action for repairs
• Install all systems in accordance with the NEC and any applicable standards and specifications
• Properly communicate all issues to the customer and to management
• Requisition the necessary materials, tools, equipment, and manpower necessary to complete the work order
• Effectively manage resources to best control budgets
• Manage and care for a service vehicle, tools, material inventory, and equipment that are issued to you
• Manage, train, and develop any manpower assigned to you

Character Expectations

• Organized
• Leader
• Adaptable (Flexible)
• Relational
• Good work ethics
• Optimistic towards customers and co-workers
• Problem solver
• Able and willing to ask for help (Humble)
• Professional presentation in appearance and speech
• Arrives to job promptly (On Time)

Required Skills

• Strong commercial and industrial electrical background (5 years or more preferred)
• Strong troubleshooting skills utilizing test equipment
• Strong knowledge of the National Electric Code
• Ability to safely operate and maintain a specialized electrical service vehicle (License required with clean MVR)
• Able to maintain professional appearance and conduct at all times
• Able to demonstrate necessary computer and keyboard skills
• Ability to manage customer and company specific information and documentation in an organized manner
• Able to maintain high levels of productivity, meeting deadlines while maintaining accuracy
• Must be an effective and professional communicator, both written and verbally, filling out daily paperwork correctly
• Able to be on twenty-four-hour call, on a rotating basis, as needed
• Physically able to perform the duties of the position
• OSHA 10 or 30 certified. Safety is a top priority
• Certified to operate a Scissor lift, Boom lift, or Bucket truck but not mandatory (Training can be provided).
• Able to bend, thread, and install various types of Conduits (Rigid and EMT).
•  

Schedule

• 8hr shifts or as needed to complete the workload
• Monday-Friday (with occasional weekends if needed)
• Overtime
• ON Call 24/7 Rotation as needed
• Possible night work as needed

Compensation and Benefits

• Pay Ranges from $28 to $40 per hour (Depending on skills and qualifications)
• Retirement 401K
• 401K Matching
• Medical, Dental, Vision, Short term and Long term Disability Insurance, Life Insurance
• Vacation time
• Company Vehicle and fuel card

Why Join Us?

We're committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.

Learn more about us at  

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.