Technical Implementation Specialist

Managing the technical setup and onboarding of Revinate's SaaS product suite, the full-time remote Technical Implementation Specialist will configure customer accounts, lead implementation projects, and ensure successful integrations while collaborating with clients and internal teams. Key responsibilities Lead the customer implementation process, serving as the primary technical contact to ensure timely delivery and a smooth onboarding experience Gather and convert customer requirements into comprehensive system configurations across multiple product lines Perform quality assurance and troubleshooting of product functionality prior to project closure and official launch Required qualifications Associate's degree or equivalent training, plus at least two years of experience in Project Management, Implementation, or Technical Configuration Proven ability to manage multiple simultaneous implementation projects and competing priorities Strong technical aptitude with a quick learning curve for new SaaS technologies Intermediate to advanced proficiency with MS Office Suite and Google Workspace Flexibility to adapt to changing time zone requirements for customer support