Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of two. Before becoming an agent with State Farm, I worked as a team member and gained leadership experience in retail management. Those experiences helped shape my customer-first approach and passion for helping people find the right solutions for their needs.

Outside of work, I enjoy skiing and have a background in fashion, which has given me an appreciation for creativity, attention to detail, and building strong relationships with people from all walks of life.

Community involvement is a big part of who we are. Our agency participates in a variety of local events throughout the year, including motorcycle events, antique shows, and other community gatherings. We love being active in the community and building lasting relationships with the people we serve.

Our agency offers PTO, paid holidays, sick time, health, dental and vision benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in supporting our team both professionally and personally.

I’m looking for someone who has a positive attitude, a strong work ethic, and a genuine desire to help others. Reliability, professionalism, and a team-first mindset are important qualities for success in our office. If you’re looking for a supportive environment where relationships matter and great service is valued, this could be a great fit for you.

ROLE DESCRIPTION:
As an Account Representative for Meg Ryan - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.