Night Auditor

Job Opportunity at Fairmont AustinAustin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.Job DescriptionReporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceGreet, check in and settle guest accounts while ensuring all service standards are followedAssist guests regarding hotel facilities in an informative and helpful wayRespond to each guest who approaches the reception deskDrive rate through up-selling room brandsFollow department policies, procedures and service standardsFollow all safety policiesPerform night audit dutiesOther duties as assignedWhat is in it for you:Paid time offMedical, dental and vision insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our academies and educational assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our corporate social responsibility activities, like sustainability committeeQualificationsPrevious customer related experience preferredPrevious PMS experience an assProficiency in English (verbal and written), second language an assetComputer literate in Microsoft Window applications an assetMust be able to type 25 words per minuteMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical DemandsFrequent standing and walking throughout shiftOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAdditional InformationA team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are OneFairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V