Nursery - Perennial Associate

Nursery & Perennials Associate

The Nursery & Perennials Associate provides polite, prompt, and courteous service to customers while supporting the daily operations of the Nursery and Perennials department. This role assists customers with plant material and related products, helps maintain a clean and organized nursery and perennials area, and supports department merchandising, register, loading, unloading, and general maintenance needs. The ideal candidate is patient, helpful, and eager to learn about plants and nursery products. Nursery & Perennials Associates should be interested in helping customers bring their outdoor visions and projects to life while contributing to a positive and successful shopping experience.

Key Responsibilities:

• Provide excellent customer service to customers, employees, and management.
• Approach customers with a helpful attitude, offer assistance, answer questions politely, and support a positive shopping experience.
• Proactively assist customers with plant material and related nursery products.
• Maintain good communication with customers, employees, and management.
• Keep the nursery and perennials area clean, neat, safe, and organized, including removing trash and sweeping walkways as needed.
• Assist with loading and unloading customer vehicles and delivery trucks.
• Stay informed about weekly sales items throughout the Nursery department.
• Operate the nursery register and assist with customer checkout as needed.
• Maintain knowledge of the Customer Loyalty Card Program.
• Support the Nursery & Perennials Department Manager with daily department operations and assigned tasks.
• Follow all company safety rules and exercise caution in all activities.
• Complete other duties assigned by a supervisor or management personnel.

Skills and Qualifications:

• Ability to provide friendly, patient, and helpful customer service.
• Tactful, cheerful, sincere, polite, honest, encouraging, and accommodating approach with customers and team members.
• Interest in learning about plants, nursery products, and customer project needs.
• Basic tree and shrub knowledge is helpful, but not required.
• Simple computer experience or willingness to learn.
• Willingness to learn to operate a cash register.
• Willingness to learn and safely operate small equipment, including a small electric chain saw and tree drill.

Work Schedule and Physical Requirements:

• Must be available to work daytime, evenings and Saturdays as needed.
• Ability to lift heavy objects up to 50 pounds.
• Ability to stand and work on your feet for extended periods, up to 6 to 8 hours.
• Ability to work outdoors in varying weather conditions, including cold, heat, rain, snow, and sleet.

Equal Opportunity Statement: Esbenshade's is an equal opportunity employer. We value teamwork, respect, and a positive work environment, and we welcome qualified candidates who are excited to contribute to our continued growth.