Federal Work Study - Testing Services

Job Title

Federal Work Study - Testing Services

Job Description

The Federal Work Study - Testing Services is housed in the Office of Testing Services and reports to the Administrative Assistant III.

Responsibilities

Supports the Office of Testing Services staff members Welcomes, greets and provides assistance to GGC students, faculty, staff and visitors Assists testing candidates with appointment scheduling, registration and check-in Answers phones, transfers calls and takes accurate messages Supports students with guidance in proper test selection Prepares documents for shredding, copying and scanning Prepares check-in tables with accurate paperwork for each designated test Participates in campus events such as Preview Days representing the Office of Testing Services Manage and maintain confidentiality of sensitive student information in physical and online files Interact with students through phone and email addressing their questions and concerns Performs various check-in procedures Performs other related duties as assigned

Required Qualifications

Must have a Federal Work Study award Must be currently enrolled in a minimum of 6 credits at Georgia Gwinnett College Must be in good academic standing and maintain good academic standing for the duration of employment. Must be in good standing with Georgia Gwinnett College and maintain good standing for the duration of employment Previous experience in customer service Must be available to work some weekends and evenings Ability to multitask and prioritize objectives to meet deadlines Exceptional spoken and written communication skills in English are required. Bilingual preferred Ability to proactively determine the needs of students and to manage them efficiently Experience working with and organizing confidential and sensitive information Proficiency using Google and Microsoft Suite applications

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at View phone number on click.appcast.io or email View email address on click.appcast.io.

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

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