Program Analyst

Summary

This position is located in the Product Management and Analysis Division, Office of the Register of Copyrights and Director of the U.S. Copyright Office.

The position description number for this position is 465954/465955.

This is a non-supervisory, bargaining unit position.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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Duties

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Gathers, documents and manages requirements for features and projects. Supports the Product Owner in defining the product roadmap and prioritizing features. Conducts discovery and analysis to provide clarity and details for decision-making.

Leads or participates in discussions with stakeholders to gather and document business requirements. Develops artifacts, such as process workflows, user stories, and acceptance criteria, to define features for implementation. Creates and updates documentation in a shared repository (Confluence), detailing business specifications and design. Develops user story tickets in Jira and Hive, making necessary changes based on new discoveries or feedback.

Communicates product goals and metrics to stakeholders and team members, ensuring alignment. Identifies, monitors and addresses potential product risks within a project or workstream. Ensures that products comply with federal regulations and other relevant standards.

Serves as a liaison and facilitator between different groups, ensuring smooth communication and a shared understanding.

Serves as a bridge between technical teams and business stakeholders, facilitating clear communication. Collaborates with UX designers to define the user interface and flow of the system. Participates in and facilitates brainstorming sessions, scrum meetings, and story grooming sessions.

Researches and addresses issues and questions from the team related to requirements and expected behavior. Maintains strong relationships with internal and external stakeholders, ensuring effective communication of project updates. Champions Agile principles to team members and partners.

Oversees the health and progress of a program or project, including its processes and performance. Monitors and reports on workstream progress by actively participating in planning and review sessions.

Supports the adoption of new tools and Agile practices to improve team collaboration. Conducts periodic evaluations of ongoing functions to identify areas for improved operational efficiency. Analyzes statistical data to inform major program decisions.Assists leadership in preparing reports and presentations on program planning and evaluation. Provides recommendations to improve governance, standards, and policies within their specific project. Assists with planning work, including roadmaps, strategies, and preparing for pilot programs.

Requirements

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Conditions of employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to identify and analyze organizational and operational problems and develop solutions.**

Ability to work within a systems development life cycle (SDLC) using Agile methodology to analyze organizational and business needs.**

Ability to analyze programs and develop program plans.**

Ability to manage special projects and conduct management studies and reviews.**

Ability to exercise judgment and discretion.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email View email address on click.appcast.io. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at View phone number on click.appcast.io or email View email address on click.appcast.io. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.