Moodle LMS Specialist

Moodle LMS Specialist

Location: Boise, ID (Remote) Duration: 3+ Months **100% REMOTE** **Mon - Fri, 8a-5p MST**

Role Overview

We are seeking a hands‐on implementation engineer to configure and launch a Moodle‐based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production‐ready solution, working closely with IT, the Training Team (admins), and business stake holders. The environment will be state‐managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non‐functional performance, and operational runbooks. Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed) Staff augmentation (full‐time during build & launch)

Key Responsibilities

• Moodle Configuration & Theming Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery. Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.
• Learning Structure & Logic Set up Tiers → Development Pathways → Trainings → Badges and tier gating (Tier 2/3 unlock after Tier 1 completion). Auto‐assign Pre‐Licensing/Tier 1 to new users; provide open‐catalog fallback if needed. ILT (Instructor‐Led Training) Features Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.
• Enable roster upload and completion recording; (attendance tools preferred, manual acceptable).
• Notifications & Communications Implement email + in‐app alerts for assignment, reminder, overdue (7‐day cadence), completion, approval/denial. Reporting & Transcripts Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre‐Licensing/Tier 1 suite.
• Configure DHW‐branded transcripts; enable external certificate uploads; surface attempt counts to admins. Versioning & Retirement Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.
• Security, Accessibility, and Compliance Enforce username/password auth with MFA for admins/state employees; ensure password policy, session timeouts, and immutable audit logs. Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.
• Hosting & Operations (State‐Managed Docker/Kubernetes)
• Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO ≤ 24h / RTO ≤ 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.
• Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).
• Admin Enablement & Knowledge Transfer Train Training Team admins (&Client10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
• Provide clear runbooks and admin documentation; support UAT and go‐live cutover.

Skills & Experience: Must‐Have:

• Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.
• Proven implementation of learning paths / pathways, badges, tier gating, and role‐based permissions.
• Hands‐on with notifications (email/in‐app), reporting, transcripts, and certificates in Moodle.
• Strong security fundamentals: MFA, TLS/ password policy, session management, and audit logging.
• Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
• Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.
• Ability to write clear technical documentation/runbooks and conduct admin training.
• Excellent communication and stakeholder coordination skills (IT + business + Training Team).

Nice‐to‐Have:

• PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
• Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.
• Experience delivering solutions in public sector or regulated environments.
• Exposure to performance tuning for low‐bandwidth users and responsive UX on mobile/tablet.
• Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).

Skill Matrix:

• Moodle LMS Configuration & Administration (SCORM 1.2, Learning Paths, Roles/Permissions)
• LMS Course Delivery & Reporting (SCORM packages, ILT setup, transcripts, certificates)
• Notifications & Workflow Configuration (email + in-app alerts, reminder/overdue logic)
• Security & Compliance (MFA setup, TLS/ audit logging, WCAG 2.1 AA accessibility)
• Docker/Kubernetes Collaboration for Application Deployment (statemanaged hosting integration)
• Postgres or SQL Server Database Experience (queries, schema understanding, backup mgmt understanding, performance basics)