Parent Partner - Full Service Partnership

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply.

Child & Family Center received the following awards:

• Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
• Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care.
• Awarded the 2026 Silver Bell Seal for Workplace Mental Health. The Bell Seal for Workplace Mental Health is the nation’s leading recognition for U.S. employers committed to creating mentally healthy workplaces.

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more):

$23.78 - $26.78/hour

PLUS!
$0.9615/hour Bilingual Spanish differential

PLUS!
$0.9615/hour Intensive Services differential

This is a field-based position that will travel throughout Los Angeles County.

Benefits we offer!

• 15 paid Holidays including 1 week holiday closure (paid) in December through January
• Paid birthday floating holiday
• Vacation and Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401(k) available with discretionary Agency match
• Professional development opportunities and reimbursement
• Employee Wellness Program
• Mentorship Program
• Pet Insurance

MINIMUM QUALIFICATIONS:

• GED or High School Diploma required.
• Experience as a parent or care-providing family member of a consumer of mental health services, DCFS, or Department of Probation services.
• Spanish fluency required to meet the needs of our clients .
• Must possess a valid California driver's license and maintain an insurable driving record under the Agency’s liability policy.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

JOB PURPOSE:

The Parent Partner serves as a mentor to parents/caregivers offering validation, guidance, empathy, hope and support grounded in their own lived experiences, as a parent who has navigated systems such as child welfare, probation, behavioral or mental health, or special education. The Parent Partner’s role on the Full Service Partnership (FSP) High Fidelity Wraparound (HFW) team is to build trusting, peer-to-peer relationships with parents and caregivers, helping them navigate complex systems, prepare for team meetings, strengthen family bonds, and find sustainable support. The Parent Partner helps parents/caregivers build confidence, reframe challenges, and actively engage in each HFW phase. Their role is vital in ensuring that the parent/caregiver’s voice, values, and priorities are elevated across the four phases of HFW. The Parent Partner’s own lived experience provides them with a unique lens from which to advocate, from a place of deep empathy and wisdom.

ESSENTIAL JOB FUNCTIONS:

1. Builds relationships with parents/caregivers rooted in compassion, trust, and shared experience

2. Helps parents/caregivers prepare for Child and Family Team (CFT) meetings and other meetings related to their needs

3. Supports parents/caregivers in strengthening relationships with their children through modeling, coaching, and communication practice

4. Assists parents/caregivers in understanding, accessing, and advocating within child-serving systems

5. Provide linkage, advocacy, and coordination services as needed, including using flexible funds to meet family needs.

6. Actively contributes to team planning, implementation, and evaluation of family care plans

7. Ensures parent/caregiver perspectives shape planning decisions, safety and crisis plans, and service strategies

8. Offers feedback to improve practices and uphold HFW principles through the lens of lived experience

9. Lived experience as the parent or caregiver of a youth who received services from child-serving systems

10. Commitment to practice cultural respectfulness and relevance

11. Strong peer engagement and communication skills

12. Able to maintain healthy boundaries while building trust Provide individual rehabilitation, linkage, advocacy, and coordination services as needed.

13. Provide the majority of services face-to-face in the field, including regular travel to clients’ homes, schools, and community locations.

14. Be available and responsive by agency cell phone for crisis management and urgent family needs.

15. Attend all assigned training meetings, supervision sessions, and professional development activities.

16. Meet established documentation, billing, and productivity expectations.

17. Perform all other duties as assigned by Supervisor.

WORK SCHEDULE: (subject to change based on Center’s needs)

FLSA Status: Non-Exempt

Work-Week: Sunday – Saturday

Actual work schedule as agreed with Direct Supervisor and based on business/program needs.

SUPERVISORY REQUIREMENTS:

Supervisory Requirements: None.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

• Walk
• Use hands and fingers
• Handle or feel objects, tools, or controls, and talk or hear
• Stand and sit
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl
• Occasionally lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.