Microsoft 365 Engineer

Microsoft 365 Engineer About TRS Since 1917, the Teachers' Retirement System of the City of New York (TRS) has helped secure the retirement futures of New York City educators. TRS administers the Qualified Pension Plan (QPP), a defined benefit plan, and the Tax-Deferred Annuity (TDA) Program, and provides retirement, disability, and death benefit services to members. TRS is committed to a member-centered culture, grounded in operational excellence, service quality, accountability, and continuous improvement. Position Overview The Microsoft 365 Engineer is responsible for the administration, optimization, and strategic management of the organization's Microsoft 365 environment. This role will serve as the primary owner of the Microsoft 365 platform, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID. The engineer will lead Microsoft 365 modernization initiatives, including migrating user and departmental data to OneDrive and SharePoint Online, implementing Microsoft 365 Copilot, and ensuring a secure, compliant, and highly available collaboration platform. The ideal candidate combines strong technical expertise with hands-on migration experience and the ability to drive adoption of Microsoft 365 services across the organization. Key Responsibilities Microsoft 365 Platform Administration Exchange Online Administration SharePoint Online & OneDrive Microsoft 365 Copilot Implementation Identity & Security Automation & Administration Projects & Continuous Improvement Benefits of Working for the City of New York Flexible Work Arrangements Comprehensive Health Benefits Retirement Plans Commuter Benefits Professional Development Competitive Salaries Paid Time Off Work-Life Balance Career Growth Public Service Loan Forgiveness Diverse Work Environment Minimum Qualifications 1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, 2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, 3. Education and/or experience which is equivalent to "1" or "2" above. Preferred Skills

• 5+ years of hands-on experience administering Microsoft 365 environments.
• Strong experience managing Exchange Online in enterprise environments.
• Extensive knowledge of SharePoint Online administration, permissions, governance, and document management.
• Hands-on experience administering OneDrive for Business and leading file migration projects.
• Experience planning and executing migrations from file servers or legacy storage into Microsoft 365.
• Experience with Microsoft Graph API and Microsoft Graph PowerShell for Microsoft 365 administration, automation, and integrations.
• Understanding of Microsoft Graph authentication, delegated and application permissions, and Microsoft 365 security boundaries.
• Experience implementing or supporting Microsoft 365 Copilot or other Microsoft AI services is highly desirable.
• Strong knowledge of Microsoft Entra ID, including Conditional Access, MFA, RBAC, and hybrid identity.
• Experience with Microsoft Defender for Office 365 and Microsoft Purview security and compliance solutions.
• Strong PowerShell scripting and automation skills.
• Solid understanding of Active Directory, DNS, Group Policy, and hybrid identity.
• Experience configuring email authentication technologies including SPF, DKIM, and DMARC.
• Familiarity with Microsoft Teams administration and governance.
• Excellent troubleshooting, communication, and project management skills.
• Microsoft Certified: Microsoft 365 Administrator Expert.
• Microsoft Certified: Messaging Administrator Associate.
• Microsoft Certified: Identity and Access Administrator Associate.
• Experience with SharePoint migration tools such as ShareGate or Microsoft Migration Manager.
• Experience with Microsoft Graph API and PowerShell automation.
• Knowledge of Microsoft Intune and endpoint management.
• Experience supporting Microsoft Azure services is a plus.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City Residency is not required for this position Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. New York City | Technology, Data & Innovation