Commercial Lines Account Manager

Job Description

Job Description

Commercial Lines Account Manager

Location: New Jersey (Hybrid after onboarding)

Compensation: $65,000 – $95,000 base + bonus opportunity

Employment Type: Full-Time

About the Opportunity

A well-established and growing independent insurance brokerage is seeking a Commercial Lines Account Manager to support and manage a portfolio of business clients. This organization has a strong reputation for client service, long-term relationships, and a collaborative internal culture. This role is ideal for someone who thrives in a client-facing environment, enjoys managing multiple accounts, and takes pride in delivering high-quality service and advisory support.

Position Overview

The Commercial Lines Account Manager serves as a primary point of contact for clients and insurance carriers, ensuring accurate, timely service and clear communication. This role is responsible for managing a book of business, supporting renewals, handling policy changes, and helping clients understand their coverage.

Success in this role requires strong attention to detail, organization, and the ability to build and maintain long-term client relationships.

Key Responsibilities

• Manage day-to-day service needs for a book of commercial insurance clients
• Coordinate policy renewals, including gathering updated exposure data, obtaining quotes, and preparing proposals
• Process policy changes, certificates of insurance, and coverage documentation
• Review contracts and insurance requirements to ensure compliance
• Prepare and submit marketing materials when remarketing coverage is needed
• Communicate coverage details, policy changes, and billing information clearly to clients
• Identify opportunities to enhance coverage and reduce client risk
• Respond to client and internal requests in a timely, professional manner
• Maintain accurate documentation and follow established workflows and compliance procedures
• Support producers as needed, including participation in client meetings
• Contribute to client retention and overall account growth
• Participate in ongoing training and professional development

Qualifications

Required:

• Active Property & Casualty insurance license (New Jersey preferred)
• Minimum of 3+ years of experience in commercial lines account management
• Strong communication and interpersonal skills
• High level of organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving skills
• Proficiency with Microsoft Office and agency management systems

Preferred:

• Bachelor’s degree
• Experience with Applied Epic or similar systems
• Professional designations such as CISR or CIC

Compensation & Benefits

• Base salary: $65,000 - $95,000 (based on experience)
• Performance-based bonus opportunity
• Comprehensive benefits package including medical, dental, vision, and disability coverage
• 401(k) with employer contribution and additional retirement incentives
• Paid time off and flexible scheduling options
• Hybrid work environment available after initial onboarding period

Work Environment

This is a collaborative, team-oriented environment that values professionalism, accountability, and long-term relationship building—both with clients and internally. The organization emphasizes high service standards while supporting employee development and work-life balance.