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Certified Medical Assistant

The Certified Medical Assistant will provide direct patient care under the guidelines of the American Association of Medical Assistants.

Routine:

• Know and follow Employee Handbook policies and procedures be knowledgeable and adhere to the HIPAA Privacy Rules, and aware of Sanctions of Privacy Violations.
• Be knowledgeable and adhere to the proper process of releasing, (PHI) Patient Health Information.
• Be knowledgeable of the Company's Products & Services, and required Authorizations.
• Provide speedy and efficient service at all times to Patients, Customers and Venders, visiting the facility and/or telephone contact.
• Provide verbal Communication clearly and in writing through proper channels.
• Be punctual and maintain good attendance, use time clock appropriately refer to Employee Handbook.
• Maintain patient confidentiality as evidenced by signed Confidentiality Agreement.
• Continue to illustrate role played as the Company's first impression, when communicating with Patients, Customers and Venders, use positive language and speak clearly.
• Represent at all times the Company business professional dress code attire.
• Be flexible, adaptable, and demonstrate Time Management skills as well as have the ability to read Customers.
• Promote departmental and organizational goals, be a team player and participate in staff meetings.
• Know and follow applicable safety standards and company policies and procedures.
• Know and follow Employee Handbook policies and procedures
• Communicate verbally and in writing through proper channel
• Maintain patient/employee confidentiality. Be HIPAA compliant, by observing HIPAA and group's guidelines
• Use time clock appropriately (if applicable)
• Participate in staff meetings.
• Follow dress code.
• Notify supervisor in writing when requesting paid time off.
• Be courteous.
• Be flexible and adaptable.
• Promote departmental and organizational goals.
• Know and follow applicable safety standards.
• Be familiar with contents of communication book, medical forms and safety manual.

Essential Job Functions:

Work Position:

• Sitting - writing, phone calls - Frequency - 20% or more.
• Standing - performance procedures - Frequency - less than 40%.
• Walking - to and from examination room - Frequency - less than 40%.

Body Movements:

• Lifting - 0-60 lbs or more; patients, supplies, etc. - Frequency - approximately 15%.
• Bending, stooping and squatting - delivering patient care - Frequency - approximately 30%.
• Reaching above head to 75 degrees - supplies, charts - Frequency - approximately 10%.
• Pushing/pulling - transporting patients in wheelchair or on gurney - Frequency - approximately 10%.
• Hand/grip dexterity - administer medication/injections, writing, holding instruments - Frequency - approximately 30%.
• Climbing stairs, one flight - Frequency - approximately 5%.

Specifics:

• Escort patients to exam rooms and obtain complete and accurate vital signs.
• Obtain and document all pertinent information in patient charts.
• Anticipate, assist, and perform procedures ordered by the provider.
• Maintain timely patient flow and room availability.
• Maintain patient safety and confidentiality.
• Reinforce patient education and participate in patient teaching.
• Stock and maintain exam rooms, nursing stations, and individual workstations.
• Participate in unit duties, such as cleaning and ordering supplies.
• Maintain a current, accurate, procedure log, lab log, and patient's tickler files, as appropriate.
• Maintain and monitor all equipment used for patient care and testing, including calibration of equipments. Reports any discrepancies to the supervisor.
• Actively participate in nursing QI by identifying problems, providing solutions, and evaluating outcomes.
• Ensure appropriate handling and accurate documentation of all medications ordered by the provider.
• Able to initiate and appropriately participate in a Code White, Code Blue, Code Red, and Code Grey within the guidelines of scope of practice.
• Competent with all aspects of patient care provided in each department, thus able to float to all departments.
• Knowledge of VVIPA computers and able to use it as it pertains to the job.
• Universal precautions utilized in all patient care.
• Knowledge of Titmus machine, hearing testing, spirometry and other procedures as needed.
• Maintain current certification in drug testing, BAT. Performs urine drug testing and BAT, in accordance to regulation.
• Send out physical examination, urine drug screen results to companies in a timely manner.
• Perform all regular duties of a Certified Medical Assistant.
• Assign Rx Prescription refill requests to M.D.
• Assist P.A. with documentation and finalization.
• Transcribe for M.D. by generating and finalizing documents.
• Gather documentation for referrals and submit authorization when requested by M.D.
• Keep an accurate log of requests
• Arrange specialist visits and consults for patients.
• Communication with patients, such as following up by phone on lab results and hospital discharges.
• Assist with gathering information to comply with star measures, HEDIS, and all other guidelines.

Education, Training, Experience:

• High school graduate of equivalent.
• Graduate from an accredited Medical Assistant Program.
• Current CPR.
• One year of experience in a physician office or clinic.
• Current venipuncture certification.
• Current certification in urine drug screen collection, breath alcohol, and hair analysis.
• Ability to work in a multi-task, high-stress environment