SERVICE TECHNICIAN I

Job Description

Job Description

Serving as a global leader in boat manufacturing since 1957, Willard Marine, Inc. is a recognized pioneer in the design and construction of high-performance boats. In the 1980s, Willard Marine expanded its focus from recreational and commercial use to include military, law enforcement and public safety requirements. With over 50 years of design, engineering and manufacturing experience, repeat customers include the US Navy, US Coast Guard, Homeland Security, NOAA, Law Enforcement Agencies, and foreign governments alike. These are the most challenging customers in the world and represent the most demanding requirements. In response, Willard Marine boats have an unsurpassed record of reliable and durable performance under the most demanding conditions. It is no accident that the US Navy has placed Willard Marine RIBs on almost every significant surface ship in its fleet, more RIBs than all our competitors combined.

ESSENTIAL FUNCTIONS AND RESPONSIBILITY:

Under the direction of the Service Manager:

• Inspect, diagnose, service, and repair marine systems and propulsion (gasoline outboards; diesel/gas inboards/sterndrives): fuel, cooling, ignition/EFI/ECU, rigging, gearcases, and steering/hydraulics.
• Install, terminate, and troubleshoot marine electrical and electronics: 12/24 V DC and shore‑power AC to ABYC best practices; commission and fault‑find NMEA 2000/CANbus networks and connected equipment (MFDs, radar/AIS/VHF, autopilots, sensors). 
• Support SOLAS rescue‑boat and launching‑appliance maintenance, testing, and documentation in accordance with IMO MSC.402(96) as required by customer scope. 
• Conduct dock checks and sea trials; capture test data; verify fixes and performance; brief customers on findings and next steps.
• Perform RIB tube/collar work (prep, patch, valves), leak isolation, and pressure tests when needed.
• Create thorough work orders, parts lists, photos, and time entries; maintain job records and close‑out packages.
• Operate boats safely; tow/launch trailers; use forklifts and shop equipment.
• Maintain a safe work environment and follow overwater/shipyard controls (confined/enclosed spaces, hot work precautions, PPE) per OSHA 29 CFR 1915. 
• Frequent regional and international travel; flexibility to support short‑notice deployments. SERVICE TECHNICIAN
• Other duties and assignments as required.

 

QUALIFICATIONS:

• 2-5+ years of marine service experience (or equivalent mechanical/electrical trade background) with strong diagnostics and troubleshooting discipline.
• Proficiency with multimeters, laptop diagnostics/scan tools, torque/rigging tools; ability to read wiring diagrams and hydraulic schematics.
• ABYC Technician‑level certifications (any of Marine Electrical, Marine Systems, Marine Engines & Fuel Systems) preferred; company‑supported training available. 
• NMEA 2000 Basic Installer credential preferred within 12 months; Advanced a plus. 
• Familiarity with SOLAS rescue‑boat testing/recordkeeping is a plus. 
• Good communication skills; computer‑literate (email, MS Word/Excel); accurate documentation habits.
• Valid driver’s license and passport; ability to obtain and maintain U.S. military base access (DBIDS). TWIC preferred for secure maritime facilities.
• Physically able to lift 75 lb, climb, kneel, and work outdoors/afloat in varying conditions.

LOCATION:

• Chesapeake, VA - 70% travel (domestic and international)

FEATURED BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance
• 401K
• Paid Vacation 
• Paid Holidays

Willard Marine offers an exciting and supportive business environment. We develop our people and reward their contribution. We work with openness and integrity. We are an equal opportunity employer.