Parts Counter Person

Parts Counter Person


Posting Start Date: 9/14/26


Job Location (Short): Sacramento, California, USA, 95838


Requisition ID: 36932


Onsite or Remote: Onsite Position


Join Komatsu and Be Part of Something Big!

Company Overview:

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers West operates thirteen Company-Owned branch locations in CA, NV, AZ, UT and WY. To learn more about Komatsu Company-Owned Dealers, visit our website!


Why Join the Komatsu Company-Owned Dealer West Team :

• Industry competitive wages
• Day 1 Medical, Dental, Vision, Life & Disability Benefits
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

As the Parts Counter Person you will play a critical role in providing parts support to customers for walk-ins, phone, service department and other media orders as well as processing, filing, expediting and updating department paperwork. This position is also responsible for some warehouse functions. Equipment knowledge and jobsite experience is a plus. In this role, you will be tasked with using multiple computer systems including inventory systems, email, MicroSoft programs, and other equipment parts look up systems.


Key Job Responsibilities

• Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.
• Assist service department with parts requests, returns, and inquiries. Document and track activities.
• Oversee daily warehouse operations including shipping, receiving, crating, and storage
• Inspect incoming freight for damage and discrepancies; document and report issues
• Verify quantity and condition of received materials and input data into inventory systems
• Operate manual and powered equipment, including forklifts, safely and efficiently
• Pick, pack, and stage customer orders for shipment according to schedule
• Process and release sales orders; coordinate outbound freight and logistics
• Utilize UPS, FedEx, and other shipping platforms to manage outbound deliveries
• Provide shipping and receiving documentation support to the customer service team
• Issue stock goods for internal service jobs and interpret part requirements accurately
• Maintain clean, organized, and clearly labeled storage areas to optimize space and efficiency
• Other duties as assigned

Qualifications/Requirements

• Good computer skills
• Ability to work independently with minimum supervision
• Excellent customer service skills
• Strong oral and written communication skills
• Prior experience with CE and/or Mining parts counter, inventory, purchasing
• Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.
• Valid drivers license and clean driving record
• Ability to safely operate a forklift
• Other duties as assigned

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $28.38 - 37.81. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.


Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at


EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1