Crew 1

Crew 1 has the primary responsibility for service, food and beverage preparation, and conveying the Café Lola culture to restaurant guests. Crew 1 is responsible for working stations as cashier, barista, floor service and/or food prep. He/She must be cross trained on all FOH and BOH duties. Crew 1 must maintain all responsibilities as set forth below and must drive results through comprehensive knowledge of all stations and exceptional guest service.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Crew Members must follow all standards of conduct and policies set forth in the Book of Lola Deliver excellent customer service through communication, positive attitude, and connection with customers; Remain knowledgeable about all offerings and store promotions Must work to ensure our guests have an exceptional dining experience, ensuring all food and beverage orders are accurate and executed in a timely manner Must work to maintain cleanliness and organization within the restaurant and within assigned station(s) and follow all health and safety standards Must strictly follow all food and beverage recipes and matrix when preparing all guest orders Must be proactive and assist other team members as needed; if you “See A Need” then “Meet a Need” Ability to follow directions and complete tasks assigned by Crew 2, Shift Leads, or Restaurant Managers Contribute to a positive atmosphere by maintaining calm during periods of high stress and communicating any potential problems to the Shift Lead or Restaurant Manager on duty Must be reliable and maintain proper attendance and punctuality

QUALIFICATIONS

Minimum of High School Diploma or equivalent required, some College preferred Must be 16 years of age or older Minimum of 3 months of previous food service, retail or restaurant supervisory experience Must be able to stand for 10 hours and work 50-55 hours per week Must be in good physical condition and possess good communication skills Must be alert to management, staff, and guest needs Have the ability to lift and carry, push or pull heavy objects up to 50 pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects Takes initiative Be a brand ambassador both in and outside of the restaurant

BENEFITS/PERKS

Complimentary Team Member Meal & Drink while on Shift 50% Discount off any item at any time Flexible Schedules #J-18808-Ljbffr Cafe' Lola