CSR/Dispatcher
MJ Frick Company, Inc.
Job Description
Job Description
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
We’re on the lookout for a Customer Service Rep/Dispatcher to join our team here in Nashville, TN ! This is a full-time, on-site role , perfect for someone who’s organized, loves talking to people, and can keep things running smoothly behind the scenes. You’ll be the go-to person for scheduling techs, answering customer calls, and making sure the day flows like clockwork. ????️???? ✨ A little about the job:
- Coordinate and schedule our plumbing & HVAC technicians
- Dispatch jobs quickly and efficiently
- Chat with customers and keep them updated
- Help with record-keeping and parts/equipment needs
- Work closely with our awesome service team to keep everyone on track
- Stays cool under pressure and loves multitasking
- Has great communication and people skills
- Knows their way around scheduling software (ServiceTitan or FieldEdge is a bonus!)
- Has some basic knowledge of HVAC & plumbing (not required but super helpful)
- Brings a positive attitude every day ????
???? Hours: Full-time, on-site If you’re looking to join a fun, fast-paced team where every day is a little different — we’d love to hear from you!
Vacancy posted 3 days ago
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