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Account Associate - State Farm Agent Team Member

Michael Ventura - State Farm Agent

Arlington Heights, IL

Job Description

Job Description

Benefits:

  • License Reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a strong foundation for eventually building an agency of my own. I’m also a proud Illinois State University alum.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported both professionally and personally while building a rewarding, long-term career.

Our culture is high-energy, supportive, and truly feels more like a family. Everyone gets along, looks out for one another, and understands that the entire team is stronger when we work together. I’m looking for someone who is trustworthy, honest, and open to learning. If you bring a positive attitude, value strong relationships, and want to grow with a team that genuinely supports one another, we’d love to meet you.

ROLE DESCRIPTION:
As Account Associate for Michael Ventura - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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Vacancy posted 5 days ago
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