Sprinter Service Technician

Experienced Mercedes Passenger Car or Van Technician

Fields is looking for experienced technicians to join our team. Our team is growing and we will be moving into our state-of-the-art facility soon!

If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for certified technicians to join our team. We provide an excellent working environment and temperature-controlled shop.

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

What we offer - benefits:

• Medical, dental, vision, short- and long-term disability, paid basic life insurance, 401(k) plan, personal time off, paid training, employee vehicle purchase plans, health and wellness, Saturday lunches, discounts on products and services

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the service advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
• Emission and safety state inspection license (we will end and pay for you to obtain if needed)
• Executing repairs under warranty to manufacturer specifications

Qualifications:

• 5+ years of service technician experience required
• A level qualifications, including diagnostic, electrical and engine repair
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast paced environment
• Team player
• Valid drivers license with an acceptable motor vehicle driving record according to dealership guidelines
• Ability to learn new technology, repair and service procedures and specifications. Able to operate electronic diagnostic equipment

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, or feel; and reach with hands and arms; climb or balance; and talk or hear.
• The employee frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 40 pounds and occasionally move up to 100 pounds.
• Specific vision abilities required by this job include close vision, and depth perception.
• Perform repeated and repetitive movement consistent within the automotive industry

Work environment:

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration.
• The employee is occasionally exposed to wet and/or humid conditions.
• The noise level in the work environment is usually moderate.

Mercedes-Benz of Asheville