Cafe Associate

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.


Overview:

The Ginna’s Cafe Associate oversees all operations with Scheels beverages and dining areas. This position is responsible for providing quality beverages/food and supervision of the Scheels dining areas. This position will represent Scheels as a friendly, courteous and knowledgeable professional to all customers and fellow associates.

Responsibilities:

• Perform all Ginna’s restaurant functions, which may include deli line, barista, grill, ice cream, baked goods, fudge and other duties as assigned per Ginna’s Manager and Supervisors
• Follow all food safety guidelines by State and Local Ordinances
• Ensure all products are received and stored according to Standard Operating Guidelines
• Assist in training all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
• Ensure cash control and till management is followed according to Scheels Cashier Guidelines
• Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
• Maintain working knowledge of Café recipes and prepared foods
• Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
• Prepare many different types of food, drinks and ingredients

Requirements:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school education; or up to one month related experience or training; or equivalent combination of education and experience

Physical Requirements/Lifting Requirements:

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits:


To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY


Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.