Commercial Mortgage Banker
Fidelity Bank
UNIVERSAL BANKER Qualified applicants are eligible to receive a $1000 signing bonus.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk.
The candidate for this position will be responsible for:
~ Providing outstanding customer service
~ Referring products that provide a better banking experience for our customers
~ Demonstrating knowledge of Oklahoma Fidelity's products and services
~ Seeking sales opportunities through customer relationships and conversations
~ Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
~ Approaching, greeting and welcoming customers into the branch
~ Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being
~ Fostering teamwork across all areas of the Bank
~ Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
~ Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values
Requirements for the position include:
~ A high school diploma xhyhwjd or equivalent
~ Minimum two years' experience with the public/customers
~ Minimum one year of sales experience
~ Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day
~ Strong written, verbal communication skills and cash handling experience
Preferred qualifications for this position include:
~ One year of supervisory experience preferred
~ Previous banking or financial services experiences
EEO/Veterans/Disabled
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