Admissions Counselor

Job Title: Admissions Counselor The Admissions Counselor is responsible for the daily processing of prospective student applications into the University’s student information management system, evaluation of official secondary and post‑secondary transcripts and applying University admission criteria in determining an admission decision for the applicant. The Admissions Counselor also creates, maintains and organizes student records using an imaging system and the University’s student information management system. This Admissions Counselor also serves as the liaison between international students applying to USC Lancaster and the USC International Student and Scholar Support (ISSS). The Admissions Counselor processes all international student admissions applications, evaluates all international credentials and transcripts (in coordination with ISSS), and notifies applicants of admissions decisions. Responsibilities Enter all new student applications into the University’s student information management system. Determine residency status according to state regulations. Evaluate secondary and post‑secondary academic transcripts based on University criteria. Create, maintain, and organize student records using an imaging system and the University’s student information management system. Determine and communicate admissions decisions and “next steps” for prospective students. Provide excellent customer service throughout the admissions process. Accurately follow University application guidelines and state education regulations. Primary application processor for international students. Attend training and professional development to stay current on international student admissions requirements. Evaluate international student admissions credentials. Work with USC International Student and Scholar Support (ISSS) as liaison to ensure students meet all admissions standards. Counsel prospective students, families, school counselors, and the general public on the admissions process and provide general information regarding the institution. Generate correspondence to respond to or facilitate student requests for assistance. Participate in professional associations and engage in regular professional development to identify best practices and pursue continuous improvement. Train new staff in application processing. Serve on applicable University committees as needed. Other duties as assigned. Required Qualifications Bachelor’s degree in a related field. One or more years of job‑related experience (or equivalent combination of education, training, or experience). Experience working in a college setting and familiarity with undergraduate admissions processes. Experience working with international student admissions. Familiarity with student services, student information systems (Banner preferred), and CRM software (Salesforce or Slate preferred). Knowledge, Skills, and Abilities Excellent interpersonal, problem‑solving, and organizational skills with the ability to manage multiple priorities. Strong oral and written communication skills. Ability to work effectively independently and as part of a team. Ability to analyze information and exercise sound judgment. Computer skills. Ability to attend training workshops and webinars. Benefits The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave, and retirement programs. To learn more about USC benefits, access the “Working at USC” section on the Applicant Portal at Research Grant or Time‑limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other basis under federal, state, local law, or regulations. #J-18808-Ljbffr University of South Carolina