LEAD TEAM MEMBER PT - pOpshelf in MIDDLE RIVER, MD S30355

Lead Team Member

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

Duties and essential job functions include providing superior customer service to exceed the customer's expectations, modeling product knowledge and selling techniques to enhance the customer experience, maintaining a safe, clean and well-organized store environment that delights our customers and employees, assisting in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf?, with the assistance of Company merchandising guidelines, rotating product to create eye-catching displays to drive sales, completing daily and weekly cleaning responsibilities to provide a superior customer shopping experience, ensuring store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience, following company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications, operating cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary, assisting customers in self-checkout process at multiple register terminals simultaneously, cleaning the store; taking out trash; dusting and mopping store floors; cleaning restroom and stockroom; and helping set up sidewalk displays, opening and closing the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader's absence, and additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader.

Qualifications include effective interpersonal and oral communication skills, understanding of safety policies and practices, ability to read and follow planogram and merchandise presentation guides, ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages, ability to perform cash register functions, knowledge of cash, facility, and safety control policies and practices, knowledge of cash handling procedures including cashier accountability and deposit control, high school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working conditions and physical requirements include frequent walking and standing, frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks, frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts), frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds, occasional climbing (using ladder), ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings, fast-paced environment; moderate noise level, exposure to strong scents and fragrances, occasionally exposed to outside weather conditions, occasionally exposed to wet floor surfaces, occasionally exposed to household and industrial cleaning solutions.